Use of a Medical Communication Framework to Assess the Quality of Generative Artificial Intelligence Replies to Primary Care Patient Portal Messages: Content Analysis

Natalie S Lee   ¹ , MPH, MSHP, MD ;   Nathan Richards   ¹ , MD ;   Jodi Grandominico   ¹ , MD ;   Robert M Cronin   ¹ , MS, MD ;   Amanda K Hendricks   ² , MSN, RN, CNL ;   Ravi S Tripathi   ² , MBA, MD ;   Daniel E Jonas   ¹ , MPH, MD

¹ Department of Internal Medicine, College of Medicine, The Ohio State University, Columbus, OH, United States

² Health System Informatics, The Ohio State University Wexner Medical Center, Columbus, OH, United States