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This paper is in the following e-collection/theme issue:

Development and Evaluation of Research Methods, Instruments and Tools (1324) Electronic/Mobile Data Capture, Internet-based Survey & Research Methodology (1743) mHealth in the Developing World/LMICs, Underserved Communities, and for Global Health (978) Physician and Health Services Rating by Consumers (206) Focus Groups and Qualitative Research for Human Factors Research (1540) Health Services in Resource-Poor Settings and LMICs (685) Formative Evaluation of Digital Health Interventions (5126) E-Health / Health Services Research and New Models of Care (1180)

Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/67452, first published .
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Using an Interactive Voice Response Survey to Assess Patient Satisfaction in Ethiopia: Development and Feasibility Study

Using an Interactive Voice Response Survey to Assess Patient Satisfaction in Ethiopia: Development and Feasibility Study

Authors of this article:

Dessalegn Shamebo1 Author Orcid Image ;   Anagaw Derseh Mebratie2 Author Orcid Image ;   Catherine Arsenault3 Author Orcid Image
Article Authors Cited by (2) Tweetations Metrics

Journals

  1. Shamebo D, Mebratie A, Arsenault C. Patient-reported quality of primary care and facility endorsement in Addis Ababa. BMC Health Services Research 2026;26(1) View
  2. Gupta S, Kaur J, Jain R, Rowe A, Jha P, Raji R, Arakal A, White C, Mwencha M, Mabuchi S, Robinson J. Design and implementation of a multi-country targeted health facility assessment to measure integrated, people-centered, quality of services. PLOS Global Public Health 2026;6(8):e0005736 View