Global User-Level Perception of COVID-19 Contact Tracing Applications: Data-Driven Approach Using Natural Language Processing

Kashif Ahmad   ¹ , PhD ;   Firoj Alam   ² , PhD ;   Junaid Qadir   ³ , PhD ;   Basheer Qolomany   ⁴ , PhD ;   Imran Khan   ⁵ , MSc ;   Talhat Khan   ⁵ , MSc ;   Muhammad Suleman   ⁵ , MSc ;   Naina Said   ⁵ , MSc ;   Syed Zohaib Hassan   ⁶ , MSc ;   Asma Gul   ⁷ , PhD ;   Mowafa Househ   ¹ , PhD ;   Ala Al-Fuqaha   ¹ , PhD

¹ Information and Computing Technology Division, College of Science and Engineering, Hamad Bin Khalifa University, Doha, Qatar

² Qatar Computing Research Institute, Hamad Bin Khalifa University, Doha, Qatar

³ Department of Computer Science and Engineering, Faculty of Engineering, Qatar University, Doha, Qatar

⁴ Department of Cyber Systems, University of Nebraska, Kearney, NE, United States

⁵ Department of Computer Systems Engineering, University of Engineering and Technology, Peshawar, Pakistan

⁶ Department of Holistic Systems, SimulaMet, Oslo, Norway

⁷ Department of Statistics, Shaheed Benazir Bhutto Women University, Peshawar, Pakistan