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Development and Evaluation of Research Methods, Instruments and Tools (1264) mHealth in the Developing World/LMICs, Underserved Communities, and for Global Health (960) Focus Groups and Qualitative Research for Human Factors Research (1507) Prevention and Health Promotion (2206) Health Services in Resource-Poor Settings and LMICs (667) Vaccination and Immunization in the Digital Age (504) Chatbots and Conversational Agents (1140)

Published on in Vol 10 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/86326, first published .
Person in white lab coat holding smartphone, likely in medical office

Stakeholder Experiences With the Pneumococcal Conjugate Vaccine Chatbot as a Complementary Capacity-Building Tool for Frontline Health Workers in India: Qualitative Study

Stakeholder Experiences With the Pneumococcal Conjugate Vaccine Chatbot as a Complementary Capacity-Building Tool for Frontline Health Workers in India: Qualitative Study

Authors of this article:

Amanjot Kaur1 Author Orcid Image ;   Arindam Ray2 Author Orcid Image ;   Amrita Kumari2 Author Orcid Image ;   Papri Nayak3 Author Orcid Image ;   Jayanta Kumar Sukul3 Author Orcid Image ;   Dimong Padung4 Author Orcid Image ;   Tage Taka4 Author Orcid Image ;   BN Rajani5 Author Orcid Image ;   Syed Sirajuddin Madani5 Author Orcid Image ;   Puneet Jaitley6 Author Orcid Image ;   Amita Raoot6 Author Orcid Image ;   Rhythm Hora1 Author Orcid Image ;   Seema Singh Koshal1 Author Orcid Image ;   Syed F Quadri1 Author Orcid Image ;   Rashmi Mehra1 Author Orcid Image ;   Abida Sultana1 Author Orcid Image ;   Shyam Kimar Singh1 Author Orcid Image ;   Vivek Singh1 Author Orcid Image ;   Arup Deb Roy1 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Amanjot Kaur   1 * , BDS, MBA ;   Arindam Ray   2 * , MBBS, MPH ;   Amrita Kumari   2 * , MBBS, MPH ;   Papri Nayak   3 , MBBS, DPH ;   Jayanta Kumar Sukul   3 , MBBS, MD ;   Dimong Padung   4 , MBBS, MD ;   Tage Taka   4 , MBBS, MPH ;   BN Rajani   5 , MBBS ;   Syed Sirajuddin Madani   5 , MBBS ;   Puneet Jaitley   6 , MBBS ;   Amita Raoot   6 , MBBS ;   Rhythm Hora   1 , BDS, MPH ;   Seema Singh Koshal   1 , BSc, MSc ;   Syed F Quadri   1 , MBBS, MPH ;   Rashmi Mehra   1 , BDS, MDS, MPH ;   Abida Sultana   1 , BHMS, MPH ;   Shyam Kimar Singh   1 , BSc, MCA ;   Vivek Singh   1 , BDS, MBA ;   Arup Deb Roy   1 , MBBS, MD

1 John Snow India Private Limited, New Delhi, India

2 Gates Foundation New Delhi, New Delhi, India

3 Ministry of Health, West Bengal, West Bengal, India

4 Ministry of health, Arunachal Pradesh, Arunachal Pradesh, India

5 Ministry of Health, Karnataka, Karnataka, India

6 Ministry of Health, New Delhi, New Delhi, India

*these authors contributed equally

Corresponding Author:

  • Amanjot Kaur, BDS, MBA
  • John Snow India Private Limited
  • 417 Vishal Tower, 10 District Centre Janakpuri
  • C-4 West Delhi
  • New Delhi 110058
  • India
  • Phone: 91 9855526227
  • Email: amanjot.kaur@jsi.org