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This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (5323) Usability of Apps and User Perceptions of mHealth (1830) Substance Abuse (678) Chatbots and Conversational Agents (1212)

Published on in Vol 10 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/84683, first published .
Hands holding a smartphone displaying a care team chat interface with options like "Healthy Habits" and "Get Help Now

Development, Feasibility, Acceptability, and Usability of an Artificial Intelligence–Powered Chatbot (Suzy) to Support Patients in Substance Use Disorder Recovery: Multiphase Study

Development, Feasibility, Acceptability, and Usability of an Artificial Intelligence–Powered Chatbot (Suzy) to Support Patients in Substance Use Disorder Recovery: Multiphase Study

Authors of this article:

Warren Scott Comulada1, 2 Author Orcid Image ;   Dallas Swendeman1, 3 Author Orcid Image ;   Y. Xian Ho4 Author Orcid Image ;   Joanna M Streck5, 6 Author Orcid Image ;   Delta-Marie Lewis4 Author Orcid Image ;   Roxana Rezai3 Author Orcid Image ;   David Warren4 Author Orcid Image ;   Gladys Pachas5 Author Orcid Image ;   Maria Chandler7 Author Orcid Image ;   Jonathan L Jackson4 Author Orcid Image ;   Lillian Gelberg2, 8 Author Orcid Image
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Journals

  1. Streck J, Swendeman D, Comulada W, Ho Y, Cannistraro J, Pachas G, Alves-Back D, Li W, Jackson J, Lewis D, Tomar N, Warren D, Levy D, Gelberg L. Preparing AI chatbots to respond to patient distress and suicidality in high-risk healthcare settings. npj Digital Medicine 2026;9(1) View