Consumer Co-Design of an Online Resource to Build Communication Skills of Health Consumers: Mixed Methods Study

Alison Beauchamp   ¹ , PhD ;   Julieanne Hilbers   ² , PhD ;   Natali Cvetanovska   ^{1, 3} , MPH ;   Anna Wong Shee   ^{4, 5} , PhD ;   Lidia Horvat   ⁶ , MSSci ;   Sandra Rogers   ⁷ , MEng ;   Andrea Cooper   ⁸ ;   Elizabeth Flemming-Judge   ⁸ , MSW ;   Sue Rawlinson   ⁹ , MPsych ;   Rebecca Jessup   ^{1, 3} , PhD

¹ School of Rural Health, Monash University, Clayton, Victoria, Australia

² Compassionate Communities, Perron Institute, University of Western Australia, Nedlands, Western Australia, Australia

³ Office of Research, Northern Health, Melbourne, Australia

⁴ School of Medicine, Deakin University, Melbourne, Australia

⁵ Research Development, Grampians Health, Ballarat, Australia

⁶ Department of Health, Safer Care Victoria, Melbourne, Australia

⁷ Patient Experience Office, Monash Health, Melbourne, Australia

⁸ Department of Health, Health Consumer, Safer Care Victoria, Melbourne, Australia

⁹ Health Consumer, Community Partnerships, South East Sydney Local Health District, Sydney, Australia