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This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3599) Depression and Mood Disorders; Suicide Prevention (1803) Information Seeking, Information Needs (602) Chatbots and Conversational Agents (810) Voice Assistants (56) Generative Language Models Including ChatGPT (894) AI-Powered Therapy Bots and Virtual Companions in Digital Mental Health (36)

Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/71538, first published .
Woman using smartphone with AI chatbot interface, laptop, and smart speaker

Chatbots’ Empathetic Conversations and Responses: A Qualitative Study of Help‑Seeking Queries on Depressive Moods Across 8 Commercial Conversational Agents

Chatbots’ Empathetic Conversations and Responses: A Qualitative Study of Help‑Seeking Queries on Depressive Moods Across 8 Commercial Conversational Agents

Authors of this article:

Hyojin Chin1 Author Orcid Image ;   Gumhee Baek2 Author Orcid Image ;   Chiyoung Cha3 Author Orcid Image ;   Meeyoung Cha4, 5 Author Orcid Image
Article Authors Cited by (1) Tweetations (1) Metrics

Journals

  1. Sawesi S, Sabbineni H, Shagamreddy R, Rashrash B. Cybersecurity and Privacy Risks of Generative AI Mental-Health Chatbots: A Systematic Review and Regulatory Framework. Journal of Multidisciplinary Healthcare 2026;Volume 19:1 View