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This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3606) Email Communication, Web-Based Communication, Secure Messaging (195) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (727) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2376) Focus Groups and Qualitative Research for Human Factors Research (1362) Mobile Health in Psychiatry (564) Clinical Communication, Electronic Consultation and Telehealth (833) Security and Privacy of mHealth and uHealth (171) Telepsychiatry (227)

Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/63713, first published .
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Patient–Health Care Professional Communication via a Secure Web-Based Portal in Severe Mental Health Conditions: Qualitative Analysis of Secure Messages

Patient–Health Care Professional Communication via a Secure Web-Based Portal in Severe Mental Health Conditions: Qualitative Analysis of Secure Messages

Authors of this article:

Eva Meier-Diedrich1, 2 Author Orcid Image ;   Carolyn Turvey3, 4, 5 Author Orcid Image ;   Jonas Maximilian Wördemann1, 2 Author Orcid Image ;   Justin Speck1, 2 Author Orcid Image ;   Mareike Weibezahl1, 2 Author Orcid Image ;   Julian Schwarz1, 2, 6 Author Orcid Image
Article Authors Cited by (5) Tweetations Metrics

Journals

  1. Pepito J, Babate F, Soriano G, Valdez G, Briggs H, LaPlante D, Ismael J, Al‐Jumayile S. Digital Empathy in Nursing: Developing a Situated Model for Compassionate Care in Technology‐Mediated Environments. Nursing Inquiry 2026;33(2) View
  2. Ozkara Menekseoglu P, Weibezahl M, Ellingsen M, Sterkenburg J, Kharko A, Hochwarter S, Schwarz J. Errors in AI-Transformed Patient-Centered Mental Health Documentation Written by Psychiatrists: Qualitative Pre-Post Study. JMIR Mental Health 2026;13:e78351 View
  3. Reinhardt I, Thomas L, Oster L, Kuhlmann L, Zielasek J, Braus D, Franz M, Metzger F, Gouzoulis-Mayfrank E. Barriers and Facilitators for the Implementation of an Online Portal in Hospital Mental Health Care: Implementation Study. JMIR Formative Research 2026;10:e82450 View
  4. Wördemann J, Meier-Diedrich E, Weibezahl M, Heinze M, Schwarz J. Erwartungen von Patient*innen mit schweren psychischen Erkrankungen gegenüber Open Notes – Mixed Methods Studie. Psychiatrische Praxis 2026;53(04):189 View
  5. Guo Y, Hu D, Zhou Y, Lyu T, Yang Z, Reynolds T, Zheng K. A scoping review of studies on secure messaging through patient portals: persistent challenges and potential solutions. npj Health Systems 2026;3(1) View