Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/63713, first published .
Patient–Health Care Professional Communication via a Secure Web-Based Portal in Severe Mental Health Conditions: Qualitative Analysis of Secure Messages

Patient–Health Care Professional Communication via a Secure Web-Based Portal in Severe Mental Health Conditions: Qualitative Analysis of Secure Messages

Patient–Health Care Professional Communication via a Secure Web-Based Portal in Severe Mental Health Conditions: Qualitative Analysis of Secure Messages

Eva Meier-Diedrich   1, 2 , MSc ;   Carolyn Turvey   3, 4, 5 , PhD ;   Jonas Maximilian Wördemann   1, 2 , MD ;   Justin Speck   1, 2 , BSc ;   Mareike Weibezahl   1, 2 , MD ;   Julian Schwarz   1, 2, 6 , MD

1 Department of Psychiatry and Psychotherapy, Center for Mental Health, Immanuel Hospital Rüdersdorf, Brandenburg Medical School Theodor Fontane, Rüdersdorf, Germany

2 Faculty of Health Sciences Brandenburg, Brandenburg Medical School Theodor Fontane, Neuruppin, Germany

3 Center for Access & Delivery Research and Evaluation, Iowa City Veterans Affairs Health Care System, Iowa City, IA, United States

4 Office of Rural Health, Veterans Rural Health Resource Center – Iowa City, Iowa City Veterans Affairs Health Care System, Iowa City, IA, United States

5 Department of Psychiatry, University of Iowa, Iowa City, IA, United States

6 Center for Health Service Research Brandenburg, Brandenburg Medical School Theodor Fontane, Rüdersdorf, Germany

Corresponding Author:

  • Eva Meier-Diedrich, MSc
  • Department of Psychiatry and Psychotherapy, Center for Mental Health
  • Immanuel Hospital Rüdersdorf
  • Brandenburg Medical School Theodor Fontane
  • Seebad 82/83
  • Rüdersdorf 15562
  • Germany
  • Phone: 49 33638 83 50
  • Email: Eva.Meier-Diedrich@mhb-fontane.de