Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/63257, first published .
Changes in Mental State for Help-Seekers of Lifeline Australia’s Online Chat Service: Lexical Analysis Approach

Changes in Mental State for Help-Seekers of Lifeline Australia’s Online Chat Service: Lexical Analysis Approach

Changes in Mental State for Help-Seekers of Lifeline Australia’s Online Chat Service: Lexical Analysis Approach

Kelly Mazzer   1 ;   Sonia Curll   1 ;   Hakar Barzinjy   1 ;   Roland Goecke   2 ;   Mark Larsen   3 ;   Philip J Batterham   4 ;   Nickolai Titov   5 ;   Debra Rickwood   1

1 Faculty of Health, University of Canberra, Canberra, Australia

2 School of Systems & Computing, University of New South Wales, Canberra, Australia

3 Centre for Big Data Research in Health, University of New South Wales, Sydney, Australia

4 Centre for Mental Health Research, Australian National University, Canberra, Australia

5 School of Psychological Sciences, Macquarie University, Sydney, Australia

Corresponding Author: