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Formative Evaluation of Digital Health Interventions (2690) Clinical Informatics (1107) Organizational Issues (174) Design of Processes and Workflows (123) Quality Improvement (267) Health Care Quality and Health Services Research (282) Infodemiology and Infoveillance (1423)

Published on in Vol 8 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/54334, first published .
Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL and Flower of Services: Web Scraping Analysis

Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL and Flower of Services: Web Scraping Analysis

Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL and Flower of Services: Web Scraping Analysis

Authors of this article:

Ching-Yuan Huang1 Author Orcid Image ;   Po-Chun Lee2, 3, 4 Author Orcid Image ;   Long-Hui Chen5 Author Orcid Image
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JMIR Formative Res: Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL and Flower of Services: Web Scraping Analysis https://t.co/qHVZg0pemK https://t.co/xwYc1OEJNP

12:46 PM · May 29, 2024

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JMIR Formative Research JMIR Formative Research @JMIR_Formative

RT @jmirpub: JMIR Formative Res: Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL…

12:46 PM · May 29, 2024

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RT @jmirpub: JMIR Formative Res: Exploring Consumers’ Negative Electronic Word-of-Mouth of 5 Military Hospitals in Taiwan Through SERVQUAL…

1:29 PM · May 29, 2024

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