Implementation of Video-Based Care in Interdisciplinary Primary Care Settings at the Veterans Health Administration: Qualitative Study

Claudia Der-Martirosian   ^{1, 2 *} , PhD ;   Cynthia Hou   ^{1 *} , MS ;   Sona Hovsepian   ^{1 *} , LCSW ;   Maia Diarra Carter   ^{3 *} , MPH, MD ;   Leonie Heyworth   ^{4, 5 *} , MPH, MD ;   Aram Dobalian   ^{2, 6} , MPH, JD, PhD ;   Lucinda Leung   ^{1, 7} , MPH, MD, PhD

¹ Veterans Affairs Greater Los Angeles Healthcare System Center for the Study of Healthcare Innovation, Implementation, and Policy, Los Angeles, CA, United States

² Veterans Emergency Management Evaluation Center, US Department of Veterans Affairs, North Hills, CA, United States

³ Office of Primary Care/Patient Care Services, Veterans Health Administration, Washington, DC, United States

⁴ Office of Connected Care/Telehealth Services, Veterans Health Administration, Washington, DC, United States

⁵ Department of Medicine, University of California San Diego School of Medicine, San Diego, CA, United States

⁶ Division of Health Services Management and Policy, The Ohio State University College of Public Health, Columbus, OH, United States

⁷ Division of General Internal Medicine and Health Services Research, Department of Medicine, UCLA David Geffen School of Medicine, Los Agneles, CA, United States

*these authors contributed equally