Development of a Quality Management Model and Self-assessment Questionnaire for Hybrid Health Care: Concept Mapping Study

Rosian Tossaint-Schoenmakers   ^{1, 2, 3} , MSc ;   Marise J Kasteleyn   ^{2, 3} , PhD ;   Anneloek Rauwerdink   ⁴ , MSc, MD ;   Niels Chavannes   ^{2, 3} , MD, PhD ;   Sofie Willems   ^{2, 3} , MD, PhD ;   Esther P W A Talboom-Kamp   ^{2, 3, 5} , MBA, MD, PhD

¹ Saltro Diagnostic Centre, Unilabs Netherlands, Utrecht, Netherlands, The

² National eHealth Living Lab, Leiden University Medical Centre, Leiden, Netherlands, The

³ Department of Public Health and Primary Care, Leiden University Medical Centre, Leiden, Netherlands, The

⁴ Department of Surgery, Gastroenterology and Metabolism, Amsterdam University Medical Centre, Amsterdam, Netherlands, The

⁵ Unilabs Group, Geneve, Switzerland