This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (2837) Physician and Health Services Rating by Consumers (135)

Published on in Vol 6, No 3 (2022): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28379, first published .
Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Authors of this article:

Emily K Seltzer1, 2 Author Orcid Image ;   Sharath Chandra Guntuku1, 3 Author Orcid Image ;   Amy L Lanza1 Author Orcid Image ;   Christopher Tufts1 Author Orcid Image ;   Sindhu K Srinivas4 Author Orcid Image ;   Elissa V Klinger1, 2 Author Orcid Image ;   David A Asch2, 5 Author Orcid Image ;   Nick Fausti1 Author Orcid Image ;   Lyle H Ungar3 Author Orcid Image ;   Raina M Merchant1, 2 Author Orcid Image
Article Authors Cited by (6) Tweetations (8) Metrics

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  1. Dixon E, Joshi S, Ferrell W, Volpp K, Merchant R, Guntuku S, Soldani J. COVID-19 contact tracing app reviews reveal concerns and motivations around adoption. PLOS ONE 2022;17(9):e0273222 View
  2. Morena N, Zelt N, Nguyen D, Dionne E, Rentschler C, Greyson D, Meguerditchian A. The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study. JMIR Formative Research 2023;7:e39857 View
  3. Larsen M, Holde G, Johnsen J. Investigating Patient Satisfaction Through Web-Based Reviews of Norwegian Dentists: Quantitative Study Using the Meaning Extraction Method. Journal of Participatory Medicine 2024;16:e49262 View
  4. Sehgal N, Agarwal A, Southwick L, Pelullo A, Ungar L, Merchant R, Guntuku S. Disparities by Race and Urbanicity in Online Health Care Facility Reviews. JAMA Network Open 2024;7(11):e2446890 View
  5. Norberg B, Austad B, Kristiansen E, Zanaboni P, Getz L. The Dynamics of Doctor-Patient Communication During Remote Consultations: Qualitative Study Among Norwegian Contract General Practitioners. Journal of Medical Internet Research 2025;27:e57679 View
  6. García Bastidas N, Aguirre Fernández R. Satisfacción de las gestantes y calidad de atención en un Hospital de Especialidades, Cuenca – Ecuador. ASCE 2025;4(2) View