Published on in Vol 6, No 3 (2022): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28379, first published .
Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Emily K Seltzer 1, 2, MPH;  Sharath Chandra Guntuku 1, 3, PhD;  Amy L Lanza 1, MPH;  Christopher Tufts 1, MS;  Sindhu K Srinivas 4, MD, MSCE;  Elissa V Klinger 1, 2, MS;  David A Asch 2, 5, MD, MBA;  Nick Fausti 1, BA;  Lyle H Ungar 3, PhD;  Raina M Merchant 1, 2, MD, MSHP

1 Penn Medicine Center for Digital Health, University of Pennsylvania , Philadelphia, PA, US

2 Penn Medicine Center for Health Care Innovation, University of Pennsylvania , Philadelphia, PA, US

3 Department of Computer and Information Science, University of Pennsylvania , Philadelphia, PA, US

4 Department of Obstetrics and Gynecology, University of Pennsylvania , Philadelphia, PA, US

5 Center for Health Equity Research and Promotion, Corporal Michael J. Crescenz VA Medical Center , Philadelphia, PA, US

Corresponding Author:

  • Sharath Chandra Guntuku, PhD
  • Department of Computer and Information Science
  • University of Pennsylvania
  • 3330 Walnut St
  • Philadelphia, PA
  • US
  • Phone: 1 215-615-3211
  • Email: sharathg@seas.upenn.edu