Published on in Vol 6, No 3 (2022): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28379, first published .
Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study

Emily K Seltzer   1, 2 , MPH ;   Sharath Chandra Guntuku   1, 3 , PhD ;   Amy L Lanza   1 , MPH ;   Christopher Tufts   1 , MS ;   Sindhu K Srinivas   4 , MD, MSCE ;   Elissa V Klinger   1, 2 , MS ;   David A Asch   2, 5 , MD, MBA ;   Nick Fausti   1 , BA ;   Lyle H Ungar   3 , PhD ;   Raina M Merchant   1, 2 , MD, MSHP

1 Penn Medicine Center for Digital Health, University of Pennsylvania, Philadelphia, PA, United States

2 Penn Medicine Center for Health Care Innovation, University of Pennsylvania, Philadelphia, PA, United States

3 Department of Computer and Information Science, University of Pennsylvania, Philadelphia, PA, United States

4 Department of Obstetrics and Gynecology, University of Pennsylvania, Philadelphia, PA, United States

5 Center for Health Equity Research and Promotion, Corporal Michael J. Crescenz VA Medical Center, Philadelphia, PA, United States

Corresponding Author:

  • Sharath Chandra Guntuku, PhD
  • Department of Computer and Information Science
  • University of Pennsylvania
  • 3330 Walnut St
  • Philadelphia, PA, 19103
  • United States
  • Phone: 1 215-615-3211
  • Email: sharathg@seas.upenn.edu