Accessibility settings

This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (5424) Public (e)Health, Digital Epidemiology and Public Health Informatics (2404) mHealth for Data Collection and Research (1792) Usability of Apps and User Perceptions of mHealth (1849) mHealth in the Developing World/LMICs, Underserved Communities, and for Global Health (1009) Outbreak and Pandemic Preparedness and Management (1978)

Published on in Vol 10 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/83397, first published .
Smiling Black man in red plaid shirt using tablet outdoors

Prospective Acceptability and Usability of a WhatsApp Chatbot for Epidemic Response in Malawi: Convergent Mixed Methods Study

Prospective Acceptability and Usability of a WhatsApp Chatbot for Epidemic Response in Malawi: Convergent Mixed Methods Study

Authors of this article:

Selemani Ngwira1, 2 Author Orcid Image ;   Tsung-Shu Joseph Wu1, 3 Author Orcid Image ;   Isaach Ndemera1 Author Orcid Image ;   Alanna Denny4 Author Orcid Image ;   Hsin-yi Lee1 Author Orcid Image ;   Griphin Baxter Chirambo5 Author Orcid Image ;   Ben Chilima2 Author Orcid Image ;   Matthew Kagoli2 Author Orcid Image ;   Yu Ting Sunny Hsieh1, 6 Author Orcid Image ;   Balwani Mbakaya7, 8 Author Orcid Image ;   Joseph Kwong Leung Yu3 Author Orcid Image ;   John O'Donoghue9, 10, 11 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Selemani Ngwira   1, 2 , BSc ;   Tsung-Shu Joseph Wu   1, 3 , PhD ;   Isaach Ndemera   1 , BSc ;   Alanna Denny   4 , MBBS ;   Hsin-yi Lee   1 , MPH ;   Griphin Baxter Chirambo   5 , PhD ;   Ben Chilima   2 , PhD ;   Matthew Kagoli   2 , MBBS, MPH ;   Yu Ting Sunny Hsieh   1, 6 , MSc ;   Balwani Mbakaya   7, 8 , PhD ;   Joseph Kwong Leung Yu   3 , PhD ;   John O'Donoghue   9, 10, 11 , PhD

1 Research Department, Luke International, Mzuzu, Malawi

2 Public Health Institute of Malawi, Lilongwe, Malawi

3 Department of Overseas Mission, Pingtung Christian Hospital, Pingtung, Taiwan

4 Department of Medicine & Health, School of Public Health,, University of College Cork, Cork, Ireland

5 Nursing and Midwifery Department, Faculty of Health Sciences, Mzuzu University, Mzuzu, Malawi

6 Graduate Institute of Environmental Engineering, National Taiwan University, Taipei, Taiwan

7 Department of Public Health, University of Livingstonia, Mzuzu,, Malawi

8 School of Medicine, University College Dublin, Dublin, Ireland

9 ASSERT Research Centre, University College Cork, Cork, Ireland

10 Malawi eHealth Research Centre, Mzuzu University, Mzuzu, Malawi

11 Business Information Systems, University College Cork, Cork, Ireland

Corresponding Author: