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This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3532) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (721) Demographics of Users, Social & Digital Divide (984) Quality/Credibility of eHealth Information and Trust Issues (681) Text-messaging (SMS, WeChat etc)-Based Interventions (789) Quality Improvement (311)

Published on in Vol 10 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/80255, first published .
The Role of Trust in Text Messaging for Promoting Patient Portal Activation Among Low-Income Patients: Quality Improvement Project

The Role of Trust in Text Messaging for Promoting Patient Portal Activation Among Low-Income Patients: Quality Improvement Project

The Role of Trust in Text Messaging for Promoting Patient Portal Activation Among Low-Income Patients: Quality Improvement Project

Authors of this article:

Kevin Fiscella1 Author Orcid Image ;   Mechelle Sanders1 Author Orcid Image
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Kevin Fiscella   1 * , MD, MPH ;   Mechelle Sanders   1 * , PhD

1 Department of Family Medicine, University of Rochester Medical Center, Rochester, NY, United States

*all authors contributed equally

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