This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3399) Chatbots and Conversational Agents (775) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2237) Usability Evaluation Case Studies (276)

Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/69329, first published .
Perception of Empathy in Mental Health Care Through Voice-Based Conversational Agent Prototypes: Experimental Study

Perception of Empathy in Mental Health Care Through Voice-Based Conversational Agent Prototypes: Experimental Study

Perception of Empathy in Mental Health Care Through Voice-Based Conversational Agent Prototypes: Experimental Study

Authors of this article:

Ruvini Sanjeewa1 Author Orcid Image ;   Ravi Iyer1 Author Orcid Image ;   Pragalathan Apputhurai1 Author Orcid Image ;   Nilmini Wickramasinghe2 Author Orcid Image ;   Denny Meyer1 Author Orcid Image
Article Authors Cited by (3) Tweetations Metrics

Journals

  1. Nozaki Y. Sharing motives shape interface preferences for social sharing of emotion with conversational AI. Computers in Human Behavior: Artificial Humans 2025;6:100229 View
  2. Kim D, Baek S, Lee J, Lee T, Park S, You B, Hur J, Kim M, Lee C. BetterMood: A human-like AI counseling service for adolescents and young adults. DIGITAL HEALTH 2025;11 View
  3. Nouwen S, Sturm J, Matzat U, IJsselsteijn W. Synthetic relationships with Social Pedagogical Agents in education: a scoping literature review. Frontiers in Artificial Intelligence 2026;9 View