This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3223) Machine Learning (2070) AI Language Models in Health Care (200) Natural Language Processing (912) Voice Phenotyping and Vocal Biomarkers (14)

Published on in Vol 9 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/67835, first published .
Machine Learning Approach to Identifying Empathy Using the Vocals of Mental Health Helpline Counselors: Algorithm Development and Validation

Machine Learning Approach to Identifying Empathy Using the Vocals of Mental Health Helpline Counselors: Algorithm Development and Validation

Machine Learning Approach to Identifying Empathy Using the Vocals of Mental Health Helpline Counselors: Algorithm Development and Validation

Authors of this article:

Ruvini Sanjeewa1 Author Orcid Image ;   Ravi Iyer1 Author Orcid Image ;   Pragalathan Apputhurai1 Author Orcid Image ;   Nilmini Wickramasinghe2 Author Orcid Image ;   Denny Meyer1 Author Orcid Image
Article Authors Cited by (2) Tweetations Metrics

Journals

  1. Hasan M, Hossain M, Ghosh S, Krishna A, Gedeon T. Empathy Detection From Text, Audiovisual, Audio or Physiological Signals: A Systematic Review of Task Formulations and Machine Learning Methods. IEEE Transactions on Affective Computing 2025;16(4):2507 View

Conference Proceedings

  1. Lee Y, Kim B, Kim H, Lee J, Lee G, Shin H, Gil Y. 2025 IEEE International Symposium on Mixed and Augmented Reality (ISMAR). Are You Empathizing with Me? Exploring External Expressions of Empathy in Interpersonal VR Communication View