Use of Video Consultation Between 2017 and 2020 in Outpatient Medical Care in Germany and Characteristics of Their User Groups: Analysis of Claims Data

Theresa Hüer   ¹ , Dr rer pol ;   Anke Walendzik   ¹ , Dr rer medic ;   Lara Kleinschmidt   ¹ , MSc ;   Klemens Höfer   ¹ , MA ;   Beatrice Nauendorf   ² , MSc ;   Juliane Malsch   ² , MSc ;   Matthias Brittner   ³ , MA ;   Paul Brandenburg   ⁴ , MA ;   André Aeustergerling   ⁵ , MA ;   Udo Schneider   ⁶ , PD Dr rer pol ;   Anja Wadeck   ⁶ , MA ;   Sebastian Liersch   ⁷ , Dr PH ;   Stephanie Sehlen   ⁷ , Dr rer pol ;   Katharina Schwarze   ⁸ , MA ;   Jürgen Wasem   ¹ , Prof Dr

¹ Institute for Health Care Management and Research, University of Duisburg-Essen, Essen, Germany

² Kassenärztliche Vereinigung Berlin, Berlin, Germany

³ Kassenärztliche Vereinigung Westfalen-Lippe, Dortmund, Germany

⁴ Kassenärztliche Vereinigung Schleswig-Holstein, Bad Segeberg, Germany

⁵ Kassenärztliche Vereinigung Mecklenburg-Vorpommern, Schwerin, Germany

⁶ Techniker Krankenkasse, Hamburg, Germany

⁷ AOK Nordost, Potsdam, Germany

⁸ AOK NordWest, Dortmund, Germany