This paper is in the following e-collection/theme issue:

Pilot studies (ehealth) (325) Telehealth and Telemonitoring (2086) Formative Evaluation of Digital Health Interventions (3229) E-Health / Health Services Research and New Models of Care (718) Usability of Apps and User Perceptions of mHealth (1188) Focus Groups and Qualitative Research for Human Factors Research (1218) mHealth for Telemedicine and Homecare (530) Equity and Digital Divide (370)

Published on in Vol 8 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/49993, first published .
Lessons From the Field From a Volunteer Telehealth Ambassador Program to Enhance Video Visits Among Low-Income Patients: Qualitative Improvement Study

Lessons From the Field From a Volunteer Telehealth Ambassador Program to Enhance Video Visits Among Low-Income Patients: Qualitative Improvement Study

Lessons From the Field From a Volunteer Telehealth Ambassador Program to Enhance Video Visits Among Low-Income Patients: Qualitative Improvement Study

Authors of this article:

Delphine S Tuot1, 2, 3 Author Orcid Image ;   Aarya Mukherjee4 Author Orcid Image ;   Amanda Churape1, 2 Author Orcid Image ;   Triveni DeFries1 Author Orcid Image ;   George Su1, 2 Author Orcid Image ;   Elaine C Khoong1, 3 Author Orcid Image ;   Courtney Lyles1, 3, 5, 6, 7 Author Orcid Image
Article Authors Cited by (3) Tweetations (2) Metrics

Journals

  1. Chen K, Bailey K, Nemytov S, Morrison M, Zhang C, Katranji K, Jackson H. Effect of a Volunteer‐Staffed Outreach Call Initiative on Video Usage and Attendance for Telehealth Visits in an Urban Primary Care Safety‐Net Setting. Journal of Evaluation in Clinical Practice 2025;31(1) View
  2. Tieu L, Lyles C, Kim H, Luna I, Wong J, Lopez-Solano N, Li J, Yang A, Rodriguez J, Nguyen O, Casillas A, De Marchis E, Stewart A, Neilands T, Khoong E. A self-report measure of digital skills needed to use digital health tools among older adults—the Skills Measurement and Readiness Training for Digital Health (SMART Digital Health) Scale. Journal of the American Medical Informatics Association 2025;32(11):1674 View
  3. Chen K, Bailey K, Nemytov S, Katranji K, Bouton M, Wallach A, Jackson H. Volunteer Outreach and Predictive Modeling: Rapid Randomized Quality Improvement Project for New Patient Attendance in a Primary Care Safety‐Net. Journal of Evaluation in Clinical Practice 2025;31(6) View