Published on in Vol 8 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/46823, first published .
Using Discrete-Event Simulation to Model Web-Based Crisis Counseling Service Operation: Evaluation Study

Using Discrete-Event Simulation to Model Web-Based Crisis Counseling Service Operation: Evaluation Study

Using Discrete-Event Simulation to Model Web-Based Crisis Counseling Service Operation: Evaluation Study

Byron Chiang   1 , BSc, MArch ;   Yik Wa Law   1, 2 , BSocSc, MSW, PhD ;   Paul Siu Fai Yip   1, 2 , BSc, PhD

1 Centre of Suicide Research and Prevention, University of Hong Kong, Hong Kong, China (Hong Kong)

2 Department of Social Work and Social Administration, The University of Hong Kong, Hong Kong, China (Hong Kong)

Corresponding Author:

  • Paul Siu Fai Yip, BSc, PhD
  • Centre of Suicide Research and Prevention
  • University of Hong Kong
  • 2/F, The Hong Kong Jockey Club Building for Interdisciplinary Research
  • 5 Sassoon Rd, Pokfulam
  • Hong Kong
  • China (Hong Kong)
  • Phone: 852 2831 5232
  • Email: sfpyip@hku.hk