Published on in Vol 5, No 9 (2021): September

Preprints (earlier versions) of this paper are available at, first published .
Implementation of Telehealth Services at the US Department of Veterans Affairs During the COVID-19 Pandemic: Mixed Methods Study

Implementation of Telehealth Services at the US Department of Veterans Affairs During the COVID-19 Pandemic: Mixed Methods Study

Implementation of Telehealth Services at the US Department of Veterans Affairs During the COVID-19 Pandemic: Mixed Methods Study


  1. Khanna A, Dryden E, Bolton R, Wu J, Taylor S, Clayman M, Anwar C, Kasom D, McGowan M, Mullur R, Bokhour B, Hyde J. Promoting Whole Health and Well-Being at Home: Veteran and Provider Perspectives on the Impact of Tele-Whole Health Services. Global Advances in Health and Medicine 2022;11 View
  2. Boaventura V, Grave M, Cerqueira-Silva T, Carreiro R, Pinheiro A, Coutinho A, Barral Netto M. Syndromic Surveillance Using Structured Telehealth Data: Case Study of the First Wave of COVID-19 in Brazil. JMIR Public Health and Surveillance 2023;9:e40036 View
  3. Northcraft H, Bai J, Griffin A, Hovsepian S, Dobalian A. Association of the COVID-19 Pandemic on VA Resident and Fellow Training Satisfaction and Future VA Employment: A Mixed Methods Study. Journal of Graduate Medical Education 2022;14(5):593 View
  4. Cordasco K, Yuan A, Rollman J, Moreau J, Edwards L, Gable A, Hsiao J, Ganz D, Vashi A, Mehta P, Jackson N. Veterans’ Use of Telehealth for Veterans Health Administration Community Care Urgent Care During the Early COVID-19 Pandemic. Medical Care 2022;60(11):860 View
  5. Subramaniam S, Chen J, Wilkerson T, Stevenson L, Kincaid C, Firestone C, Ball S. Refining the Implementation of a Hub-and-Spoke Model for TelePain Through Qualitative Inquiry. Journal of Technology in Behavioral Science 2022;8(3):295 View
  6. Leonard C, Liu W, Holstein A, Alliance S, Nunnery M, Rohs C, Sloan M, Winchester D. Informing Use of Telehealth for Managing Chronic Conditions: Mixed‐Methods Evaluation of Telehealth Use to Manage Heart Failure During COVID‐19. Journal of the American Heart Association 2023;12(4) View
  7. Lin L, Zhang L, Kim H, Frost M. Impact of COVID-19 Telehealth Policy Changes on Buprenorphine Treatment for Opioid Use Disorder. American Journal of Psychiatry 2022;179(10):740 View
  8. Haverhals L, Manheim C, Katz M, Levy C. Caring for Homebound Veterans during COVID-19 in the U.S. Department of Veterans Affairs Medical Foster Home Program. Geriatrics 2022;7(3):66 View
  9. Abdel Magid H, Jin S, Culpepper W, Nelson L, Wallin M. Telemedicine Utilization Among Patients With Multiple Sclerosis in the US Veterans Health Administration, 2010–2020. Neurology Clinical Practice 2022;12(6) View
  10. Lee J, Lowe Beasley K, Schooley M, Luo F. Trends and Costs of US Telehealth Use Among Patients With Cardiovascular Disease Before and During the COVID‐19 Pandemic. Journal of the American Heart Association 2023;12(4) View
  11. Miller K, Van Houtven C, Smith V, Lindquist J, Gray K, Richardson C, Shepherd-Banigan M. Family Caregivers of Veterans Experience Clinically Significant Levels of Distress Prepandemic and During Pandemic. Medical Care 2022;60(7):530 View
  12. Murphey D, Anderson E. The Past, Present, and Future of Tele-EEG. Seminars in Neurology 2022;42(01):031 View
  13. Der-Martirosian C, Chu K, Steers W, Wyte-Lake T, Balut M, Dobalian A, Heyworth L, Paige N, Leung L. Examining telehealth use among primary care patients, providers, and clinics during the COVID-19 pandemic. BMC Primary Care 2022;23(1) View
  14. Balut M, Wyte-Lake T, Steers W, Chu K, Dobalian A, Ziaeian B, Heyworth L, Der-Martirosian C. Expansion of telemedicine during COVID-19 at a VA specialty clinic. Healthcare 2022;10(1):100599 View
  15. Roblin D, Goodrich G, Davis T, Gander J, McCracken C, Weinfield N, Ritzwoller D. Management of Neck or Back Pain in Ambulatory Care. Medical Care 2023;61(Suppl 1):S30 View
  16. LeBeau K, Varma D, Kreider C, Castañeda G, Knecht C, Cowper Ripley D, Jia H, Hale-Gallardo J. Whole Health coaching to rural Veterans through telehealth: Advantages, gaps, and opportunities. Frontiers in Public Health 2023;11 View
  17. Arling G, Miech E, Myers L, Sexson A, Bravata D. The impact of the COVID-19 pandemic on blood pressure control after a stroke or transient ischemic attack among patients at VA medical centers. Journal of Stroke and Cerebrovascular Diseases 2023;32(6):107140 View
  18. Slightam C, Wray C, Tisdale R, Zulman D, Gray C. Opportunities to Enhance the Implementation of Veterans Affairs Video-Based Care: Qualitative Perspectives of Providers from Diverse Specialties. Journal of Medical Internet Research 2023;25:e43314 View
  19. Theis R, Dorbu J, Mavrodieva M, Guerrero R, Wright S, Donahoo W, Modave F, Carrasquillo O, Shenkman E. Telehealth Implementation Response to COVID-19 in the OneFlorida+ Clinical Research Network: Perspectives of Clinicians and Health Systems Leaders. Telemedicine and e-Health 2023 View
  20. Eliacin J, Matthias M, Cameron K, Burgess D. Veterans’ views of PARTNER-MH, a peer-led patient navigation intervention, to improve patient engagement in care and patient-clinician communication: A qualitative study. Patient Education and Counseling 2023;114:107847 View
  21. O'Neill K, Burrell L, Peplinski K, Korfmacher J, Spinosa C, McGready J, Duggan A. Early childhood home visiting’s initial transition to virtual visits in response to the COVID-19 pandemic. Children and Youth Services Review 2023;155:107213 View
  22. O’Shea A, Mulligan K, Carlson P, Haraldsson B, Augustine M, Kaboli P, Shimada S. Healthcare Utilization Differences Among Primary Care Patients Using Telemedicine in the Veterans Health Administration: a Retrospective Cohort Study. Journal of General Internal Medicine 2024 View
  23. Haderlein T, Guzman-Clark J, Dardashti N, McMahon N, Duran E, Haun J, Robinson S, Blok A, Cutrona S, Lindsay J, Armstrong C, Nazi K, Shimada S, Wilck N, Reilly E, Kuhn E, Hogan T. Improving Veteran Engagement with Virtual Care Technologies: a Veterans Health Administration State of the Art Conference Research Agenda. Journal of General Internal Medicine 2024 View

Books/Policy Documents

  1. Antunes J, Furtado S, Rocha S, Pinto I, da Cunha M, Carlos C, Au-Yong-Oliveira M. Quality Innovation and Sustainability. View