Published on in Vol 5, No 4 (2021): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21678, first published .
Chatbot-Based Assessment of Employees’ Mental Health: Design Process and Pilot Implementation

Chatbot-Based Assessment of Employees’ Mental Health: Design Process and Pilot Implementation

Chatbot-Based Assessment of Employees’ Mental Health: Design Process and Pilot Implementation

Journals

  1. Méndez J, Meza-Sánchez A, Ponce P, McDaniel T, Peffer T, Meier A, Molina A. Smart Homes as Enablers for Depression Pre-Diagnosis Using PHQ-9 on HMI through Fuzzy Logic Decision System. Sensors 2021;21(23):7864 View
  2. Boucher E, Harake N, Ward H, Stoeckl S, Vargas J, Minkel J, Parks A, Zilca R. Artificially intelligent chatbots in digital mental health interventions: a review. Expert Review of Medical Devices 2021;18(sup1):37 View
  3. Bui T, Pohl M, Rosenfelt C, Ogourtsova T, Yousef M, Whitlock K, Majnemer A, Nicholas D, Demmans Epp C, Zaiane O, Bolduc F. Identifying Potential Gamification Elements for A New Chatbot for Families With Neurodevelopmental Disorders: User-Centered Design Approach. JMIR Human Factors 2022;9(3):e31991 View
  4. Denecke K, May R. Developing a Technical-Oriented Taxonomy to Define Archetypes of Conversational Agents in Health Care: Literature Review and Cluster Analysis. Journal of Medical Internet Research 2023;25:e41583 View
  5. Skov S, Andersen J, Lauridsen S, Bab M, Bundsbæk M, Nielsen M. Designing a conversational agent to promote teamwork and collaborative practices using design thinking: An explorative study on user experiences. Frontiers in Psychology 2022;13 View
  6. Nagatani A, Chen S, Nakamura M, Saiki S. Exploiting Motivation Subscales for Gamification of Lifelogging Application. International Journal of Software Innovation 2022;10(1):1 View
  7. Anmella G, Sanabra M, Primé-Tous M, Segú X, Cavero M, Morilla I, Grande I, Ruiz V, Mas A, Martín-Villalba I, Caballo A, Esteva J, Rodríguez-Rey A, Piazza F, Valdesoiro F, Rodriguez-Torrella C, Espinosa M, Virgili G, Sorroche C, Ruiz A, Solanes A, Radua J, Also M, Sant E, Murgui S, Sans-Corrales M, H Young A, Vicens V, Blanch J, Caballeria E, López-Pelayo H, López C, Olivé V, Pujol L, Quesada S, Solé B, Torrent C, Martínez-Aran A, Guarch J, Navinés R, Murru A, Fico G, de Prisco M, Oliva V, Amoretti S, Pio-Carrino C, Fernández-Canseco M, Villegas M, Vieta E, Hidalgo-Mazzei D. Vickybot, a Chatbot for Anxiety-Depressive Symptoms and Work-Related Burnout in Primary Care and Health Care Professionals: Development, Feasibility, and Potential Effectiveness Studies. Journal of Medical Internet Research 2023;25:e43293 View
  8. Perrin Franck C, Babington-Ashaye A, Dietrich D, Bediang G, Veltsos P, Gupta P, Juech C, Kadam R, Collin M, Setian L, Serrano Pons J, Kwankam S, Garrette B, Barbe S, Bagayoko C, Mehl G, Lovis C, Geissbuhler A. iCHECK-DH: Guidelines and Checklist for the Reporting on Digital Health Implementations. Journal of Medical Internet Research 2023;25:e46694 View
  9. Jackson-Triche M, Vetal D, Turner E, Dahiya P, Mangurian C. Meeting the Behavioral Health Needs of Health Care Workers During COVID-19 by Leveraging Chatbot Technology: Development and Usability Study. Journal of Medical Internet Research 2023;25:e40635 View
  10. Podina I, Bucur A, Fodor L, Boian R. Screening for common mental health disorders: a psychometric evaluation of a chatbot system. Behaviour & Information Technology 2023:1 View
  11. Allan D. A mobile messaging-based conversational agent-led stress mindset intervention for New Zealand small-to-medium-sized enterprise owner-managers: effectiveness and acceptability study. Behaviour & Information Technology 2024;43(12):2785 View
  12. Nashwan A, Gharib S, Alhadidi M, El-Ashry A, Alamgir A, Al-Hassan M, Khedr M, Dawood S, Abufarsakh B. Harnessing Artificial Intelligence: Strategies for Mental Health Nurses in Optimizing Psychiatric Patient Care. Issues in Mental Health Nursing 2023;44(10):1020 View
  13. Li T, Chen J, Law F, Li C, Chan N, Chan J, Chau S, Liu Y, Li S, Zhang J, Leung K, Wing Y. Detection of Suicidal Ideation in Clinical Interviews for Depression Using Natural Language Processing and Machine Learning: Cross-Sectional Study. JMIR Medical Informatics 2023;11:e50221 View
  14. Boian R, Bucur A, Todea D, Luca A, Rebedea T, Podina I. A conversational agent framework for mental health screening: design, implementation, and usability. Behaviour & Information Technology 2024:1 View
  15. Jin Y, Chen L, Zhao X, Cai W. The way you assess matters: User interaction design of survey chatbots for mental health. International Journal of Human-Computer Studies 2024;189:103290 View
  16. Şanlı M, Yıldız A, Ekingen E, Yıldırım M. Comparison of stress, anxiety and depression levels of health, education and security sector employees: The effect of psychological resilience. Stress and Health 2024;40(5) View
  17. Cónego L, Pinto R, Gonçalves G. Digital Transformation in Manufacturing: The Synergy of Chatbots and Tailored Gamification Strategies. Procedia Computer Science 2024;237:171 View
  18. Alibudbud R, Aruta J, Sison K, Guinto R. Artificial intelligence in the era of planetary health: insights on its application for the climate change-mental health nexus in the Philippines. International Review of Psychiatry 2025;37(1):21 View
  19. Lange M, Löwe A, Kayser I, Schaller A. Approaches for the Use of AI in Workplace Health Promotion and Prevention: Systematic Scoping Review. JMIR AI 2024;3:e53506 View
  20. Ricci F, Giallanella D, Gaggiano C, Torales J, Castaldelli-Maia J, Liebrenz M, Bener A, Ventriglio A. Artificial intelligence in the detection and treatment of depressive disorders: a narrative review of literature. International Review of Psychiatry 2025;37(1):39 View
  21. Xian X, Chang A, Xiang Y, Liu M. Debate and Dilemmas Regarding Generative AI in Mental Health Care: Scoping Review. Interactive Journal of Medical Research 2024;13:e53672 View
  22. Yıldız A. Comparison of Happiness at Work Levels of Health, Education and Security Sector Employees: The Effect of Perceived Organizational Support. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi 2024;12(2):433 View
  23. Kirchner-Krath J, Dijkstra-Silva S, Morschheuser B, von Korflesch H. Gameful systems for corporate sustainability: systematic review, conceptual framework and research agenda on gamification and sustainable employee behavior in companies. Internet Research 2024 View
  24. Nadarzynski T, Knights N, Husbands D, Graham C, Llewellyn C, Buchanan T, Montgomery I, Rodriguez A, Ogueri C, Singh N, Rouse E, Oyebode O, Das A, Paydon G, Lall G, Bulukungu A, Yanyali N, Stefan A, Ridge D, Peng Y. Chatbot -assisted self-assessment (CASA): Co-designing an AI -powered behaviour change intervention for ethnic minorities. PLOS Digital Health 2025;4(2):e0000724 View
  25. Cilar Budler L, Stiglic G. Ethical approval and informed consent in mental health research: a scoping review. AI & SOCIETY 2025 View
  26. Han J, Park J, Lee H. Development and effects of a chatbot education program for self-directed learning in nursing students. BMC Medical Education 2025;25(1) View

Books/Policy Documents

  1. Kalina J. Digital Innovation for Healthcare in COVID-19 Pandemic: Strategies and Solutions. View
  2. Li Z, Tjandra A, Chen C. Human Aspects of IT for the Aged Population. View
  3. Díaz Carrillo M, Ramírez Pírez M, Lemos Chang G. Applied Informatics. View
  4. Radan S, Hassan S, Wilson A, Basurra S. Handbook of Research on Innovative Frameworks and Inclusive Models for Online Learning. View
  5. Gandhi R, Jain P, Thakur H. Advanced Computing. View
  6. Malik A, Kumar T. Smart Trends in Computing and Communications. View
  7. Guo Z, Lai A, Deng Z, Li K. Artificial Intelligence in Healthcare. View
  8. Mira M. Applications of New Technology in Operations and Supply Chain Management. View
  9. Wu L. Chatbots and Mental Healthcare in Psychology and Psychiatry. View

Conference Proceedings

  1. Nagatani A, Chen S, Nakamura M. 2022 23rd ACIS International Summer Virtual Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD-Summer). Developing a Gamification Method Based on Motivation Subscales for Lifelogging Applications View
  2. Melo G, Lins L, Alencar P, Cowan D. 2023 IEEE/ACM 5th International Workshop on Bots in Software Engineering (BotSE). Supporting Contextual Conversational Agent-Based Software Development View
  3. Abu Noman Siddik S, Arifuzzaman B, Kalam A. 2022 10th International Conference on Information and Communication Technology (ICoICT). Psyche Conversa - A Deep Learning Based Chatbot Framework to Detect Mental Health State View
  4. Liu I, Xiao Y, Liu F, Wu S, Ni S. Proceedings of the Tenth International Symposium of Chinese CHI. Assessing the Effectiveness of Using Chatbots for Positive Psychological Intervention: A Randomized Control Study View
  5. Diaz A, Kwak D. 2023 International Conference on Computational Science and Computational Intelligence (CSCI). Leveraging Chatbots for Mental Health Enhancement View
  6. V K H, R M B, Upreti C, Alex L. 2024 IEEE Students Conference on Engineering and Systems (SCES). Mental Health Chatbot View
  7. Gala P, Vartak P, Vithlani J, Chheda N. 2024 1st International Conference on Advances in Computing, Communication and Networking (ICAC2N). Expert Patient Interaction Language Model (EPILM) View
  8. Lin Y, Chen Y, Chuang C, Yuan C, Bi N, Chang H, Huang M, You C. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. Using the Kano Method to Evaluate Features of Chatbot-Based Technological Support for Recovery from Alcohol Use Disorder View
  9. Park M, Park B, Seo K. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. How Self-Disclosing Chatbots Influence Student Engagement, Assessment Accuracy, and Self-Reflection in Academic Stress Assessment View
  10. Das Swain V, Zhong Q, Parekh J, Jeon Y, Zimmermann R, Czerwinski M, Suh J, Mishra V, Saha K, Hernandez J. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker View