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Perceptions and Satisfaction With the Use of Digital Medical Services in Urban Older Adults of China: Mixed Methods Study

Perceptions and Satisfaction With the Use of Digital Medical Services in Urban Older Adults of China: Mixed Methods Study

Jiao [48] argued that perceived ease of use has the greatest impact on the attitude toward continued use of online appointment platforms, while Shang and Wang [49] found that perceived usefulness positively influences the behavioral intention to use digital health care services among older adults. In this study, perceived usefulness emerges as the most critical factor influencing behavioral intention toward digital health care platforms and devices among older adults.

Ning Wang, Siyu Zhou, Zhuo Liu, Ying Han

J Med Internet Res 2024;26:e48654