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Spread and Scale-Up of a Region-Wide Telehealth Navigation Service in a Rural Context: Qualitative Process Evaluation

Spread and Scale-Up of a Region-Wide Telehealth Navigation Service in a Rural Context: Qualitative Process Evaluation

Ethics approval was received from the Deakin University Human Research Ethics Committee (2022-174) and the Ballarat Health Services and St John of God Human Research Ethics Committee (HREC/78891/BHSSJOG-2022-317489(v3)). Participants were informed about the study and participation was voluntary. Written informed consent was obtained from all participants for semistructured interviews: verbal consent was obtained from the steering committee to observe meetings and from frontline staff for the on-site visit.

Mary Malakellis, Anna Wong Shee, Laura Alston, Vincent L Versace, Pheona Griffith, Jade Odgers, Kevin Mc Namara

J Med Internet Res 2025;27:e64734