Published on in Vol 8 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/62742, first published .
Assessing the Usability and Effectiveness of an AI-Powered Telehealth Platform: Mixed Methods Study on the Perspectives of Patients and Providers

Assessing the Usability and Effectiveness of an AI-Powered Telehealth Platform: Mixed Methods Study on the Perspectives of Patients and Providers

Assessing the Usability and Effectiveness of an AI-Powered Telehealth Platform: Mixed Methods Study on the Perspectives of Patients and Providers

Ekta Jain   1 , MRES, PhD ;   Srishti Gupta   1 , MSc, PhD ;   Vandana Yadav   1 , MScR ;   Stan Kachnowski   1, 2 , MPA, PhD

1 Healthcare Innovation and Technology Lab, New York, NY, United States

2 Indian Institute of Technology Delhi, Delhi, India

Corresponding Author:

  • Vandana Yadav, MScR
  • Healthcare Innovation and Technology Lab
  • Lasker Hall, 3960 Broadway, Room 501
  • New York, NY, 10032
  • United States
  • Phone: 1 (212) 543 0100
  • Email: vyadav@hitlab.org