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This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3538) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2323) mHealth for Wellness, Behavior Change and Prevention (3465) Anxiety and Stress Disorders (1389) Infectious Diseases (non-STD/STI) (1766) Artificial Intelligence (2421) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1547) Outbreak and Pandemic Preparedness and Management (1854) Health Professionals' Training in eHealth, Digital Medicine, Medical Informatics (215)

Published on in Vol 8 (2024)

This is a member publication of National University of Singapore

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/51858, first published .
AI-Led Mental Health Support (Wysa) for Health Care Workers During COVID-19: Service Evaluation

AI-Led Mental Health Support (Wysa) for Health Care Workers During COVID-19: Service Evaluation

AI-Led Mental Health Support (Wysa) for Health Care Workers During COVID-19: Service Evaluation

Authors of this article:

Christel Lynne Chang1, 2 Author Orcid Image ;   Chaitali Sinha3 Author Orcid Image ;   Madhavi Roy3 Author Orcid Image ;   John Chee Meng Wong1, 2 Author Orcid Image
Article Authors Cited by (11) Tweetations (4) Metrics

Journals

  1. Baek G, Cha C, Han J. AI Chatbots for Psychological Health for Health Professionals: Scoping Review. JMIR Human Factors 2025;12:e67682 View
  2. Muñoz-Ortega S, Alvarado Muñoz R, Santamaria Guayaquil D, Pluas-Borja J, Faytong-Haro M. Mobile-Based Cognitive Behavioral Therapy for Health Care Workers’ Mental Health in Ecuador: Quasi-Experimental Study. JMIR Human Factors 2025;12:e58943 View
  3. Zota R, Cîmpeanu I, Lungu M. Exploring AI in Healthcare Systems: A Study of Medical Applications and a Proposal for a Smart Clinical Assistant. Electronics 2025;14(18):3727 View
  4. Han D. Artificial Intelligence in and Beyond Healthcare Psychology. Journal of Clinical Psychology in Medical Settings 2025;32(4):600 View
  5. Ferrarini F, Leonelli S. Risks and benefits posed by artificial intelligence to workers’ mental health: a systematic literature review. Industrial Management & Data Systems 2025:1 View
  6. Virgillito D, Ledda C. Personalized AI for workplace health promotion: performance management and healthcare worker engagement through digital analytics. Frontiers in Public Health 2026;13 View
  7. Woo Y, Jung K. Artificial Intelligence–Driven Tools in Mental Health Service Delivery: A Scoping Review. Healthcare 2026;14(7):943 View
  8. Monti P, Grünloh C, Worthington M. Missing the human in AI: on dehumanisation by generative AI chatbots using the case of Replika. Ethics and Information Technology 2026;28(2) View

Books/Policy Documents

  1. Hascalovitz C, Deonandan R. Artificial Intelligence in Healthcare. View

Conference Proceedings

  1. Shi Q. 2025 IEEE 26th China Conference on System Simulation Technology and its Applications (CCSSTA). Chatbots in Mental Healthcare: Developments and Challenges View
  2. Wang Y, Escamilla L, Wang Y, Augustine B, Zhang Y. Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems. Exploring Customizable Interactive Tools for Therapeutic Homework Support in Mental Health Counseling View