Improving Patient Health Literacy During Telehealth Visits Through Remote Teach-Back Methods Training for Family Medicine Residents: Pilot 2-Arm Cluster, Nonrandomized Controlled Trial

Shanikque Barksdale   ¹ , MPH ;   Shannon Stark Taylor   ^{2, 3} , PhD ;   Shaniece Criss   ⁴ , MPA, MPH, ScD ;   Karen Kemper   ⁵ , MSci, PhD ;   Daniela B. Friedman   ⁶ , PhD ;   Wanda Thompson   ⁷ , BA ;   Lorie Donelle   ⁸ , PhD ;   Phyllis MacGilvray   ^{2, 9} , MD ;   Nabil Natafgi   ^{1, 7} , MPH, PhD

¹ Department of Health Services Policy and Management, Arnold School of Public Health, University of South Carolina, Columbia, SC, United States

² School of Medicine Greenville, University of South Carolina, Greenville, SC, United States

³ Family Medicine Residency Greenville, Prisma Health, Greenville, SC, United States

⁴ Department of Health Sciences, Furman University, Greenville, SC, United States

⁵ Department of Public Health Sciences, College of Behavioral, Social and Health Sciences, Clemson University, Clemson, SC, United States

⁶ Department of Health Promotion, Education, and Behavior, Arnold School of Public Health, University of South Carolina, Columbia, SC, United States

⁷ Patient Engagement Studio, University of South Carolina, Greenville, SC, United States

⁸ College of Nursing, University of South Carolina, Columbia, SC, United States

⁹ Family Medicine, Prisma Health, Greenville, SC, United States