A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial

Andrew D A Marshall   ^{1, 2} , MBI, MD ;   Mohammad Adrian Hasdianda   ^{1, 2} , MMSc, MSc, MD ;   Steven Miyawaki   ² , BA ;   Guruprasad D Jambaulikar   ² , MBBS, MPH ;   Chenze Cao   ³ , MPH ;   Paul Chen   ^{1, 2} , MBA, MD ;   Christopher W Baugh   ^{1, 2} , MBA, MD ;   Haipeng Zhang   ^{3, 4} , MMSc, DO ;   Jonathan McCabe   ² , RN ;   Lee Steinbach   ⁵ , BA ;   Scott King   ⁵ , MA ;   Jason Friedman   ⁵ , BA ;   Jennifer Su   ⁶ , MSc ;   Adam B Landman   ^{1, 2, 3, 7} , MS, MIS, MHS, MD ;   Peter Ray Chai   ^{1, 2, 4, 8, 9} , MMS, MD

¹ Department of Emergency Medicine, Harvard Medical School, Boston, MA, United States

² Department of Emergency Medicine, Brigham and Women's Hospital, Boston, MA, United States

³ Brigham Digital Innovation Hub, Brigham and Women's Hospital, Boston, MA, United States

⁴ Department of Psychosocial Oncology and Palliative Care, Dana Farber Cancer Institute, Boston, MA, United States

⁵ eVideon Coropration, Grand Rapids, MI, United States

⁶ E Ink Corporation, Billerica, MA, United States

⁷ Mass General Brigham Digital, Somerville, MA, United States

⁸ The Koch Institute for Integrated Cancer Research, Massachusetts Institute of Technology, Cambridge, MA, United States

⁹ The Fenway Institute, Boston, MA, United States