Evaluation of a Secure Messaging System in the Care of Children With Medical Complexity: Mixed Methods Study

Camilla Parpia   ¹ , BHSc, MSc ;   Clara Moore   ¹ , BSc, MSc ;   Madison Beatty   ² , BScN, MSc ;   Susan Miranda   ² , BScN, RN ;   Sherri Adams   ^{1, 2, 3} , BScN, MSN ;   Jennifer Stinson   ^{2, 3, 4} , BScN, MN, PhD ;   Arti Desai   ⁵ , MSPH, MD ;   Leah Bartlett   ⁶ , MD ;   Erin Culbert   ⁷ , MD ;   Eyal Cohen   ^{1, 2} , MSc ;   Julia Orkin   ^{1, 2, 3} , MSc, MD

¹ Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada

² SickKids Research Institute, Toronto, ON, Canada

³ Division of Paediatric Medicine, The Hospital for Sick Children, Toronto, ON, Canada

⁴ Department of Anesthesia and Pain Medicine, The Hospital for Sick Children, Toronto, ON, Canada

⁵ Department of Pediatrics, University of Washington, Seattle, WA, United States

⁶ Royal Victoria Regional Health Center, Barrie, ON, Canada

⁷ Credit Valley Hospital, Mississauga, ON, Canada