Telehealth Use During the COVID-19 Pandemic Among Veterans and Nonveterans: Web-Based Survey Study

Holly E Shoemaker   ^{1, 2} , MPH ;   Alistair Thorpe   ¹ , PhD ;   Vanessa Stevens   ^{2, 3} , PhD ;   Jorie M Butler   ^{2, 4, 5, 6} , PhD ;   Frank A Drews   ^{2, 7} , PhD ;   Nicole Burpo   ⁸ , MS, MPH ;   Laura D Scherer   ^{9, 10} , PhD ;   Angela Fagerlin   ^{1, 2} , PhD

¹ Department of Population Health Sciences, Spencer Fox Eccles School of Medicine, University of Utah, Salt Lake City, UT, United States

² Salt Lake City VA Informatics Decision-Enhancement and Analytic Sciences (IDEAS) Center for Innovation, Salt Lake City, UT, United States

³ Department of Internal Medicine, Division of Epidemiology, Spencer Fox Eccles School of Medicine, University of Utah, Salt Lake City, UT, United States

⁴ Geriatrics Research, Education, and Clinical Center, VA Salt Lake City Health Care System, Salt Lake City, UT, United States

⁵ Department of Biomedical Informatics, University of Utah, Salt Lake City, UT, United States

⁶ Division of Geriatrics, Department of Internal Medicine, University of Utah, Salt Lake City, UT, United States

⁷ Department of Psychology, College of Social and Behavioral Science, University of Utah, Salt Lake City, UT, United States

⁸ Research Operations, American Heart Association, Dallas, TX, United States

⁹ University of Colorado School of Medicine, Aurora, CO, United States

¹⁰ VA Denver Center for Innovation, Denver, CO, United States