Published on in Vol 7 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/41913, first published .
Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Authors of this article:

Chaitali Sinha1 Author Orcid Image ;   Saha Meheli2 Author Orcid Image ;   Madhura Kadaba1 Author Orcid Image

Journals

  1. Chin H, Song H, Baek G, Shin M, Jung C, Cha M, Choi J, Cha C. The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study. Journal of Medical Internet Research 2023;25:e51712 View
  2. Gama B, Laher S. Self-help: a Systematic Review of the Efficacy of Mental Health Apps for Low- and Middle-Income Communities. Journal of Technology in Behavioral Science 2023;9(3):428 View
  3. Guest P, Vasilevska V, Al-Hamadi A, Eder J, Falkai P, Steiner J. Digital technology and mental health during the COVID-19 pandemic: a narrative review with a focus on depression, anxiety, stress, and trauma. Frontiers in Psychiatry 2023;14 View
  4. Padmanabhanunni A, Pretorius T. Fear of COVID-19 and PTSD: The Protective Function of Problem-Solving Appraisals in Mental Health. International Journal of Environmental Research and Public Health 2024;21(2):220 View
  5. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  6. Balamurugan G, Vijayarani M, Radhakrishnan G. Artificial Intelligence in Mental Health Care. Indian Journal of Psychiatric Nursing 2023;20(1):90 View
  7. Aghakhani S, Rousseau A, Mizrahi S, Tan X, Dosovitsky G, Mlodzianowski L, Marshall Z, Bunge E. Conversational Agent Utilization Patterns of Individuals with Autism Spectrum Disorder. Journal of Technology in Behavioral Science 2024 View
  8. Pendse S, Stapleton L, Kumar N, De Choudhury M, Chancellor S. Advancing a consent-forward paradigm for digital mental health data. Nature Mental Health 2024;2(11):1298 View
  9. Weingott S, Parkinson J. The application of artificial intelligence in health communication development: A scoping review. Health Marketing Quarterly 2025;42(1):67 View
  10. Musakuro R, Gie L. Exploring university staff experiences gained during COVID-19 in the provision of digital mental health services through e-health tools: A case of a selected South African University. International Journal of Research in Business and Social Science (2147- 4478) 2024;13(7):155 View
  11. Gill H, Hippman C, Hanft-Robert S, Nugent L, Nováček O, Kamel M, Ryan D, Demlová R, Krausz M, Tabi K. Recommendations for mobile apps for mental health treatment: Qualitative interviews with psychiatrists. DIGITAL HEALTH 2025;11 View
  12. Batra M, Erbas B. Extreme Weather, Vulnerable Populations, and Mental Health: The Timely Role of AI Interventions. International Journal of Environmental Research and Public Health 2025;22(4):602 View
  13. Musakuro R, Gie L. University staff intentions to adopt e-health tools for digital mental health services in post-pandemic South Africa. South African Journal of Information Management 2024;26(1) View

Books/Policy Documents

  1. Visakh P, Meena P, Anoop V. Multi-disciplinary Trends in Artificial Intelligence. View
  2. Striegl J, Rottmann S, Loitsch C. Intelligent Systems and Applications. View
  3. Eisenstadt M. Integrated Science for Sustainable Development Goal 3. View

Conference Proceedings

  1. K V, R R, Milinda R, S T. 2025 International Conference on Computational, Communication and Information Technology (ICCCIT). AI-Powered Mental Health Assessment using Emotion Detection for Real-Time Analysis View
  2. Won H, Kang M, Kim M, Lee D, Choi H, Kim Y, Choi D, Ko M, Han J. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. "Show Your Mind": Unveiling User Experience on an AI-based Mental Health Assessment System with Symptom-based Evidences View