This paper is in the following e-collection/theme issue:

Formative Evaluation of Digital Health Interventions (3229) Theme Issue 2022: Chatbots and COVID-19 (42) Early Results from COVID-19 Studies (363) JMIR Theme Issue: COVID-19 Special Issue (2554) Chatbots and Conversational Agents (740) Digital Mental Health Interventions, e-Mental Health and Cyberpsychology (2111) Mobile Health (mhealth) (3464)

Published on in Vol 7 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/41913, first published .
Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Understanding Digital Mental Health Needs and Usage With an Artificial Intelligence–Led Mental Health App (Wysa) During the COVID-19 Pandemic: Retrospective Analysis

Authors of this article:

Chaitali Sinha1 Author Orcid Image ;   Saha Meheli2 Author Orcid Image ;   Madhura Kadaba1 Author Orcid Image
Article Authors Cited by (28) Tweetations (5) Metrics

Journals

  1. Chin H, Song H, Baek G, Shin M, Jung C, Cha M, Choi J, Cha C. The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study. Journal of Medical Internet Research 2023;25:e51712 View
  2. Gama B, Laher S. Self-help: a Systematic Review of the Efficacy of Mental Health Apps for Low- and Middle-Income Communities. Journal of Technology in Behavioral Science 2023;9(3):428 View
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  4. Padmanabhanunni A, Pretorius T. Fear of COVID-19 and PTSD: The Protective Function of Problem-Solving Appraisals in Mental Health. International Journal of Environmental Research and Public Health 2024;21(2):220 View
  5. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  6. Balamurugan G, Vijayarani M, Radhakrishnan G. Artificial Intelligence in Mental Health Care. Indian Journal of Psychiatric Nursing 2023;20(1):90 View
  7. Aghakhani S, Rousseau A, Mizrahi S, Tan X, Dosovitsky G, Mlodzianowski L, Marshall Z, Bunge E. Conversational Agent Utilization Patterns of Individuals with Autism Spectrum Disorder. Journal of Technology in Behavioral Science 2024 View
  8. Pendse S, Stapleton L, Kumar N, De Choudhury M, Chancellor S. Advancing a consent-forward paradigm for digital mental health data. Nature Mental Health 2024;2(11):1298 View
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  10. Musakuro R, Gie L. Exploring university staff experiences gained during COVID-19 in the provision of digital mental health services through e-health tools: A case of a selected South African University. International Journal of Research in Business and Social Science (2147- 4478) 2024;13(7):155 View
  11. Gill H, Hippman C, Hanft-Robert S, Nugent L, Nováček O, Kamel M, Ryan D, Demlová R, Krausz M, Tabi K. Recommendations for mobile apps for mental health treatment: Qualitative interviews with psychiatrists. DIGITAL HEALTH 2025;11 View
  12. Batra M, Erbas B. Extreme Weather, Vulnerable Populations, and Mental Health: The Timely Role of AI Interventions. International Journal of Environmental Research and Public Health 2025;22(4):602 View
  13. Musakuro R, Gie L. University staff intentions to adopt e-health tools for digital mental health services in post-pandemic South Africa. South African Journal of Information Management 2024;26(1) View
  14. Bobkov A, Cheng F, Xu J, Bobkova T, Deng F, He J, Jiang X, Khuzin D, Kang Z. Telepsychiatry and Artificial Intelligence: A Structured Review of Emerging Approaches to Accessible Psychiatric Care. Healthcare 2025;13(11):1348 View
  15. Amin A, Hong Y, Mazhar B. Enhancing AI-Driven Mental Health Solutions: The Role of Social Support in Wysa’s Effectiveness for Stress Management and Anxiety Reduction among International Medical Students in China. International Journal of Human–Computer Interaction 2025:1 View
  16. Chau L, Lam R, Minas H, Hayashi K, Nguyen V, O'Neil J. Digital Health Interventions for Depression and Anxiety in Low- and Middle-Income Countries: Rapid Scoping Review. JMIR Mental Health 2025;12:e68296 View
  17. Davis A, Landers S, Sun Y, Nguyen V, Bolger N, Lewis R, Rosenthal S. Evaluating the Feasibility and Acceptability of a Mobile Mental Health Intervention for Adolescent Depression and Anxiety. Clinical Pediatrics 2025 View
  18. Hua Y, Siddals S, Ma Z, Galatzer‐Levy I, Xia W, Hau C, Na H, Flathers M, Linardon J, Ayubcha C, Torous J. Charting the evolution of artificial intelligence mental health chatbots from rule‐based systems to large language models: a systematic review. World Psychiatry 2025;24(3):383 View
  19. Zota R, Cîmpeanu I, Lungu M. Exploring AI in Healthcare Systems: A Study of Medical Applications and a Proposal for a Smart Clinical Assistant. Electronics 2025;14(18):3727 View
  20. Collins A, Lekkas D, Heinz M, Annor J, Ruan F, Jacobson N. ChatGPT as therapy: A qualitative and network-based thematic profiling of shared experiences, attitudes, and beliefs on Reddit. Journal of Psychiatric Research 2025;191:277 View
  21. Yeasmin S, Saha S, Khan Rony M, Akter Semi M, Das S, Rahman R, Khan R, Tasnim A, Hosen A. The role of AI-driven art therapy in supporting autism, mental health, and emotional well-being: An umbrella review. DIGITAL HEALTH 2025;11 View

Books/Policy Documents

  1. Visakh P, Meena P, Anoop V. Multi-disciplinary Trends in Artificial Intelligence. View
  2. Striegl J, Rottmann S, Loitsch C. Intelligent Systems and Applications. View
  3. Eisenstadt M. Integrated Science for Sustainable Development Goal 3. View
  4. Bharadwaj A, Saxena T, Bhoomika N, Shankar S, Yashaswini L. Advances in Data Science and Artificial Intelligence. View

Conference Proceedings

  1. K V, R R, Milinda R, S T. 2025 International Conference on Computational, Communication and Information Technology (ICCCIT). AI-Powered Mental Health Assessment using Emotion Detection for Real-Time Analysis View
  2. Won H, Kang M, Kim M, Lee D, Choi H, Kim Y, Choi D, Ko M, Han J. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. "Show Your Mind": Unveiling User Experience on an AI-based Mental Health Assessment System with Symptom-based Evidences View
  3. Juhana T, Lukman S, Khwakhali U. 2025 9th International Conference on Instrumentation, Control, and Automation (ICA). Challenges and Issues for Integrated Internet of Things (IoT) of Emotional Awareness through ChatGPT Effectiveness: Review Paper View