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This paper is in the following e-collection/theme issue:

Early Results from COVID-19 Studies (372) mHealth for Patient Education (301) Chatbots and Conversational Agents (793) JMIR Theme Issue: COVID-19 Special Issue (2566) Theme Issue 2022: Chatbots and COVID-19 (42)

Published on in Vol 7 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/41148, first published .
The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

Authors of this article:

Wojciech Trzebiński1 Author Orcid Image ;   Toni Claessens2 Author Orcid Image ;   Jeska Buhmann3 Author Orcid Image ;   Aurélie De Waele2, 4 Author Orcid Image ;   Greet Hendrickx4 Author Orcid Image ;   Pierre Van Damme4 Author Orcid Image ;   Walter Daelemans3 Author Orcid Image ;   Karolien Poels2 Author Orcid Image
Article Authors Cited by (11) Tweetations (2) Metrics

Journals

  1. Hauptmann C, Krenzer A, Völkel J, Puppe F. Argumentation effect of a chatbot for ethical discussions about autonomous AI scenarios. Knowledge and Information Systems 2024;66(6):3607 View
  2. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  3. Cosma C, Radi A, Cattano R, Zanobini P, Bonaccorsi G, Lorini C, Del Riccio M. Exploring Chatbot contributions to enhancing vaccine literacy and uptake: A scoping review of the literature. Vaccine 2025;44:126559 View
  4. Meng H, Lu X, Xu J. The Impact of Chatbot Response Strategies and Emojis Usage on Customers’ Purchase Intention: The Mediating Roles of Psychological Distance and Performance Expectancy. Behavioral Sciences 2025;15(2):117 View
  5. Park E. I Trust You, but Let Me Talk to AI: The Role of the Chat Agents, Empathy, and Health Issues in Misinformation Guidance. International Journal of Strategic Communication 2025;19(2):231 View
  6. Hou Y, Sun M, Huang X, Nan J, Gao J, Zhu N, Jiang Y. Autonomy support in telehealth: an evolutionary concept analysis. Frontiers in Public Health 2025;13 View
  7. Branda F, Stella M, Ceccarelli C, Cabitza F, Ceccarelli G, Maruotti A, Ciccozzi M, Scarpa F. The Role of AI-Based Chatbots in Public Health Emergencies: A Narrative Review. Future Internet 2025;17(4):145 View
  8. Khan M, Tarofder A, Gopinathan S, Haque A. Designing Authentic Customer-Chatbot Interactions: A Necessary Condition Analysis of Emotional Intelligence and Anthropomorphic Features in Human-Computer Interaction. International Journal of Human–Computer Interaction 2025;41(23):15179 View
  9. Qin J, Nan Y, Li Z, Meng J. Effectiveness of Communication Competence in AI Conversational Agents for Health: Systematic Review and Meta-Analysis. Journal of Medical Internet Research 2025;27:e76296 View
  10. Kaur A, Ray A, Kumari A, Nayak P, Sukul J, Padung D, Taka T, Rajani B, Madani S, Jaitely P, Raut A, Hora R, Koshal S, Quadri S, Mehra R, Sultana A, Singh S, Singh V, Deb Roy A. Stakeholder Experiences with the PCV Chatbot as a Complementary Capacity-Building Tool for Frontline Health Workers in India: a Qualitative Study (Preprint). JMIR Formative Research 2025 View

Conference Proceedings

  1. Rahman P, Adaji I. 2025 IEEE International Symposium on Ethics in Engineering, Science, and Technology (ETHICS). Trust in Persuasive Technologies: A Systematic Literature Review View