This paper is in the following e-collection/theme issue:

Early Results from COVID-19 Studies (335) JMIR Theme Issue: COVID-19 Special Issue (2493) Theme Issue 2022: Chatbots and COVID-19 (42) Chatbots and Conversational Agents (623) mHealth for Patient Education (264)

Published on in Vol 7 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/41148, first published .
The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

Authors of this article:

Wojciech Trzebiński1 Author Orcid Image ;   Toni Claessens2 Author Orcid Image ;   Jeska Buhmann3 Author Orcid Image ;   Aurélie De Waele2, 4 Author Orcid Image ;   Greet Hendrickx4 Author Orcid Image ;   Pierre Van Damme4 Author Orcid Image ;   Walter Daelemans3 Author Orcid Image ;   Karolien Poels2 Author Orcid Image
Article Authors Cited by (8) Tweetations (2) Metrics

Journals

  1. Hauptmann C, Krenzer A, Völkel J, Puppe F. Argumentation effect of a chatbot for ethical discussions about autonomous AI scenarios. Knowledge and Information Systems 2024;66(6):3607 View
  2. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  3. Cosma C, Radi A, Cattano R, Zanobini P, Bonaccorsi G, Lorini C, Del Riccio M. Exploring Chatbot contributions to enhancing vaccine literacy and uptake: A scoping review of the literature. Vaccine 2025;44:126559 View
  4. Meng H, Lu X, Xu J. The Impact of Chatbot Response Strategies and Emojis Usage on Customers’ Purchase Intention: The Mediating Roles of Psychological Distance and Performance Expectancy. Behavioral Sciences 2025;15(2):117 View
  5. Park E. I Trust You, but Let Me Talk to AI: The Role of the Chat Agents, Empathy, and Health Issues in Misinformation Guidance. International Journal of Strategic Communication 2025;19(2):231 View
  6. Hou Y, Sun M, Huang X, Nan J, Gao J, Zhu N, Jiang Y. Autonomy support in telehealth: an evolutionary concept analysis. Frontiers in Public Health 2025;13 View
  7. Branda F, Stella M, Ceccarelli C, Cabitza F, Ceccarelli G, Maruotti A, Ciccozzi M, Scarpa F. The Role of AI-Based Chatbots in Public Health Emergencies: A Narrative Review. Future Internet 2025;17(4):145 View
  8. Khan M, Tarofder A, Gopinathan S, Haque A. Designing Authentic Customer-Chatbot Interactions: A Necessary Condition Analysis of Emotional Intelligence and Anthropomorphic Features in Human-Computer Interaction. International Journal of Human–Computer Interaction 2025:1 View