Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach
Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach
Arfan Ahmed
1, 2
, PhD ;
Sarah Aziz
1, 2
* , MSc ;
Mohamed Khalifa
3
* , PhD ;
Uzair Shah
1
, BSc ;
Asma Hassan
1
, MSc ;
Alaa Abd-Alrazaq
1, 2
, PhD ;
Mowafa Househ
1
, PhD
1
Division of Information and Computing Technology, College of Science and Engineering, Hamad Bin Khalifa University, Qatar Foundation, Doha, Qatar
2
AI Center for Precision Health, Weill Cornell Medicine-Qatar, Doha, Qatar
3
Centre for Health Informatics, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, Sydney, Australia
*these authors contributed equally
Corresponding Author:
-
Mowafa Househ, PhD
-
Division of Information and Computing Technology
-
College of Science and Engineering
-
Hamad Bin Khalifa University, Qatar Foundation
-
Liberal Arts and Sciences Building, Education City
-
Doha Al Luqta St, Ar-Rayyan
-
Doha, PO Box 5825
-
Qatar
-
Phone:
974 33223401
-
Email: mhouseh@hbku.edu.qa