Published on in Vol 6, No 3 (2022): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/27654, first published .
Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach

Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach

Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach

Arfan Ahmed   1, 2 , PhD ;   Sarah Aziz   1, 2 * , MSc ;   Mohamed Khalifa   3 * , PhD ;   Uzair Shah   1 , BSc ;   Asma Hassan   1 , MSc ;   Alaa Abd-Alrazaq   1, 2 , PhD ;   Mowafa Househ   1 , PhD

1 Division of Information and Computing Technology, College of Science and Engineering, Hamad Bin Khalifa University, Qatar Foundation, Doha, Qatar

2 AI Center for Precision Health, Weill Cornell Medicine-Qatar, Doha, Qatar

3 Centre for Health Informatics, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, Sydney, Australia

*these authors contributed equally

Corresponding Author:

  • Mowafa Househ, PhD
  • Division of Information and Computing Technology
  • College of Science and Engineering
  • Hamad Bin Khalifa University, Qatar Foundation
  • Liberal Arts and Sciences Building, Education City
  • Doha Al Luqta St, Ar-Rayyan
  • Doha, PO Box 5825
  • Qatar
  • Phone: 974 33223401
  • Email: mhouseh@hbku.edu.qa