Published on in Vol 3, No 1 (2019): Jan-Mar

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/9922, first published .
What Is Being Used and Who Is Using It: Barriers to the Adoption of Smartphone Patient Experience Surveys

What Is Being Used and Who Is Using It: Barriers to the Adoption of Smartphone Patient Experience Surveys

What Is Being Used and Who Is Using It: Barriers to the Adoption of Smartphone Patient Experience Surveys

Denise Ng   1 * , MSc ;   Josephine McMurray   2 * , MBA, PhD ;   James Wallace   1 * , MCSc, PhD ;   Plinio Morita   1 * , BEng, MSc, PhD

1 School of Public Health & Health Systems, Faculty of Applied Health Sciences, University of Waterloo, Waterloo, ON, Canada

2 Business Technology Management, Lazaridis School of Business & Economics, Wilfrid Laurier University, Brantford, ON, Canada

*all authors contributed equally

Corresponding Author:

  • Josephine McMurray, MBA, PhD
  • Business Technology Management
  • Lazaridis School of Business & Economics
  • Wilfrid Laurier University
  • 73 George Street
  • Brantford, ON, N3T3Y3
  • Canada
  • Phone: 1 5192427477
  • Fax: 1 519-751-7589
  • Email: jmcmurray@wlu.ca