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Skip search results from other journals and go to results- 2 Journal of Medical Internet Research
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Persona and journey mapping techniques have been used in the literature and industry to elicit requirements for system development. Most of the software developers, users, and managers consider that the journey map and persona techniques are effective in helping understand the software requirements to be developed by the development teams [32].
JMIR Form Res 2025;9:e67272
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Separate ANOVAs confirmed significant differences between the chatbot personas for the form of address (P=.02, ηp2=0.052), professional jargon (P=.006, ηp2=0.063), T/V distinction (P
The MANOVA model specified with chatbot persona, participant gender, and participant age on all outcome variables (ie, interpersonal closeness, affective bond, and intention to use) showed no significant main effects for chatbot persona (P=.88) but did so for participant age (Wilks λ=0.897, F3,184=7.010, P
As the MANOVA discerned
J Med Internet Res 2022;24(4):e32630
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The brainwriting process involved 4 stages:
Stage 1: Define a “Persona”—either a nurse or a patient with diabetes. The definition must include a short biography, goals, and objectives of the persona, as well as challenges and frustrations.
Stage 2: Describe a typical scenario, either a single encounter for the nurse or a day in the patient’s life, highlighting issues and problems.
JMIR Hum Factors 2022;9(2):e25880
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One persona focused on depression and the other on an anxiety disorder.
The survey asked demographic questions (eg, educational background and expertise) and open-ended questions about the personas that were provided (Multimedia Appendix 3).
J Med Internet Res 2019;21(10):e12514
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