e.g. mhealth
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Skip search results from other journals and go to results- 4 JMIR Formative Research
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Demographics and Use of an Addiction Helpline for Concerned Significant Others: Observational Study
The Partnership helpline is advertised in print, radio, TV, and social media channels—most of which are donated media. In addition, the helpline is prominently featured on the Partnership website for individuals searching for help via an organic internet search. Finally, the Partnership offers other services to this population and CSOs are referred to the helpline from these services when appropriate.
J Med Internet Res 2025;27:e55621
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These models provide an opportunity to perform a large-scale analysis of helpline chat data. By training a model and using interpretation methods to view salient conversation features, it is possible to receive an indication of what this model thinks is important to do or not to do in a helpline chat conversation.
JMIR Ment Health 2024;11:e57362
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The Oklahoma Tobacco Helpline (OTH) was launched in 2003 to provide telephone-based tobacco cessation services to Oklahomans who want to quit smoking. The helpline is primarily funded by the Oklahoma Tobacco Settlement Endowment Trust to offer free, statewide services. OTH offers a variety of cessation services including phone counseling, automated email and text-based support, and nicotine replacement therapy (NRT, ie, nicotine patches and lozenges or gum) [9].
JMIR Res Protoc 2024;13:e56827
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Similarly, Google displays crisis helpline numbers at the top of the search results when a user performs a suicide-related search. To our knowledge, no empirical data on the actual impact of Google initiative on helplines use worldwide have been published to date. In addition, data on the characteristics of individuals who were identified by Google and directed to help services are also unavailable.
JMIR Form Res 2024;8:e46195
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Reference 4: Use of Kids Helpline by Children and Young People in Australia During the COVID-19 Pandemichelpline
JMIR Form Res 2024;8:e51795
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Population Health Metrics During the Early Stages of the COVID-19 Pandemic: Correlative Pilot Study
However, understanding helpline use during the pandemic in the United States remains underinvestigated.
The purpose of this study was to examine the relationships among population health metrics during a public health emergency. Specifically, we compared COVID-19 cases with calls to a regional helpline, including inquiries related to housing, health care, and mental health/SUD needs.
JMIR Form Res 2022;6(10):e40215
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Nonincluded contacts were categorized by helpers as not within the scope of the helpline and were most commonly prank calls and errors (gamblers looking for the technical hotline of gambling websites). Included contacts were then people reporting having a problem with gambling, gaming, or a relative’s gaming or gambling behavior, and seeking help or counseling.
JMIR Ment Health 2021;8(11):e26521
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The severity of problem gambling has often been found to be considerable, with high rates of suicidal thoughts observed among helpline contacts [21-23]. Helpline callers have been consistently reported to be heterogeneous groups, with gender differences [19,20,22,25-27].
JMIR Form Res 2020;4(5):e13388
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