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Leveraging an Electronic Health Record Patient Portal to Help Patients Formulate Their Health Care Goals: Mixed Methods Evaluation of Pilot Interventions

Leveraging an Electronic Health Record Patient Portal to Help Patients Formulate Their Health Care Goals: Mixed Methods Evaluation of Pilot Interventions

To compensate, we added text to relevant questions, for example, “Please review your Health Goal (#2 above) and the things you selected as most burdensome (#3, #4, and #5).” Second, for questions asking patients to select items from a list, the website sometimes displayed lists in multiple columns to enable patients to avoid scrolling. In contrast, the EHR questionnaire did not have column functionality, and respondents had to scroll to see all of the response options.

Jody Naimark, Mary E Tinetti, Tom Delbanco, Zhiyong Dong, Kendall Harcourt, Jessica Esterson, Peter Charpentier, Jan Walker

JMIR Form Res 2024;8:e56332