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Telemedicine and Patient Experience Ratings at an Academic Integrative Medicine Practice: Retrospective Examination

Telemedicine and Patient Experience Ratings at an Academic Integrative Medicine Practice: Retrospective Examination

To address these concerns, this study assessed the impact of visit modality, TELE video visits versus face-to-face (F2 F) encounters, on patient experience at an integrative medicine practice at a single academic medical center. Given the vital role of the patient-clinician relationship in integrative medicine, it was hypothesized that TELE might result in reduced patient experience compared to the traditional, F2 F encounters.

Ellen Meltzer, Laurie Wilshusen, Isra Abdulwadood, Claire Yee, Amy Sherman, Kelli Strader, Barbara Thomley, Denise Millstine, Jon Tilburt, Heather Fields, Larry Bergstrom, David Patchett, John Camoriano, Brent Bauer

JMIR Form Res 2024;8:e56312