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Web-Based, Interactive, Interest-Based Negotiation Training for Managing Conflict in Isolated Environments: Opportunistic Study With an e-Survey

Web-Based, Interactive, Interest-Based Negotiation Training for Managing Conflict in Isolated Environments: Opportunistic Study With an e-Survey

Traditional positional bargaining (eg, haggling over a price in a market) is a typical approach people take in negotiations. Although it is well known and works well for simple low-stakes transactions where ongoing relationships are not a priority, this approach is not optimal in ICEs. Interest-based negotiation (IBN) is a proven conflict management method that includes techniques and tools that serve as the foundation of many of the world’s preeminent conflict management groups [1,11].

Jennifer Fleischer, Jeff Ayton, Maree Riley, Kim Binsted, Devin R Cowan, Abigail M Fellows, Jeff A Weiss, Jay C Buckey

JMIR Form Res 2023;7:e42214