e.g. mhealth
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Skip search results from other journals and go to results- 3 Journal of Medical Internet Research
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Descriptive analyses and logistic regression were used to investigate the percentage of patients who reported awareness of their general practice offering online appointment booking and recent use of online appointment booking. These analyses were restricted to patients reporting trying to make an appointment at their general practice in the last 12 months. This is important because patients may not have used online appointment booking (or been aware of the option) due to not needing an appointment.
J Med Internet Res 2024;26:e51931
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More recently, health care systems have used a range of tools to improve appointment completion rates and the process of scheduling patients into unfilled slots. Electronic health record (EHR)–based scheduling tools, phone call reminders, and automated SMS text message appointment reminders can all help ensure patients select an appointment time that works with their schedule, have the option to reschedule, and are prompted to confirm their appointment.
J Med Internet Res 2024;26:e52071
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The dependent (outcome) variable was a dichotomous response (yes or no) to the question, “Have you ever had a video appointment with a healthcare provider?”
JMIR Form Res 2024;8:e50572
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Thus, only 17% of total calls resulted in a scheduled appointment. Given the relatively slow pace and resource-intensiveness of this approach, a transition was made to an automated text messaging and follow-up strategy, in which patients were sent a text message informing them that they were eligible to receive the vaccine and asking if they were interested in scheduling an appointment.
JMIR Form Res 2022;6(7):e33260
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Appointment management in the outpatient setting is important for health care organizations, as waits and delays lead to poor outcomes. The Institute of Medicine has 6 aims for health care organizations to improve quality [1]. Despite the goal of timely access to care, the topic of visit timeliness is one of the least evaluated and understood aspects of care delivery, and there is little assessment of what drives care timeliness and the potential approaches for improving this dimension of care [2].
J Med Internet Res 2022;24(1):e28323
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