e.g. mhealth
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Skip search results from other journals and go to results- 1 JMIR Formative Research
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Patient Experience and Satisfaction in Online Reviews of Obstetric Care: Observational Study
Yelp is a website where users share information about their experiences at local businesses by giving a star rating from 1-5 and leaving a narrative review. Yelp is the most used free website in the United States for hospital ratings [6]. In one study, 65% of gynecologists reported being likely to use online ratings to improve patient care, more so than physicians from other specialties [7].
JMIR Form Res 2022;6(3):e28379
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“But His Yelp Reviews Are Awful!”: Analysis of General Surgeons’ Yelp Reviews
Yelp is one of the most used Web-based resources to review physicians [7-12].
An analysis of the content of Web-based reviews of general surgeons, including free-form content, has not been systematically described. We investigated the Yelp reviews of general surgeons in a defined region to categorize the content of the negative reviews and determine whether the number of reviews and the number of negative reviews correlated with the characteristics of the physicians.
J Med Internet Res 2019;21(4):e11646
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This study chose Yelp over other online review websites because Yelp offers a free limited dataset for research purposes and Yelp is known to have deployed an industrial-scale fake review filter since 2005 [22,23]. Examinations of Yelp’s filter by previous studies suggest that Yelp’s filter is not perfect, but is reasonably effective at detecting fake or fraudulent reviews [23,24].
JMIR Public Health Surveill 2017;3(3):e43
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