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Assessing the Response Results of an mHealth-Based Patient Experience Survey Among People Receiving HIV Care in Lusaka, Zambia: Cohort Study

Assessing the Response Results of an mHealth-Based Patient Experience Survey Among People Receiving HIV Care in Lusaka, Zambia: Cohort Study

Our study in Zambia is the first to examine the prospective outcomes of health-related surveys based on unstructured supplemental service data (USSD) at varying levels of talk-time incentives [12-14]. Using pilot data from a large stepped-wedge trial, we assess the pattern of responses across multiple rounds of invitation to participate in an m Health model.

Jacob Mutale, Kombatende Sikombe, Boroma Mwale, Mwansa Lumpa, Sandra Simbeza, Chama Bukankala, Njekwa Mukamba, Aaloke Mody, Laura K Beres, Charles B Holmes, Carolyn Bolton Moore, Elvin H Geng, Izukanji Sikazwe, Jake M Pry

J Med Internet Res 2024;26:e54304