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User Satisfaction With a Daily Supportive Text Message Program (Text4PTSI) for Public Safety Personnel: Longitudinal Cross-Sectional Study

User Satisfaction With a Daily Supportive Text Message Program (Text4PTSI) for Public Safety Personnel: Longitudinal Cross-Sectional Study

In this study, we evaluate the satisfaction of PSP with Text4 PTSI, an evidence-based intervention to improve the mental well-being and provide support to those experiencing PTSI. We hypothesize that participants who subscribe to the Text4 PTSI program will have high user satisfaction, positive program perceptions, and receptivity, which will remain stable over time.

Gloria Obuobi-Donkor, Ejemai Eboreime, Reham Shalaby, Belinda Agyapong, Natalie Phung, Scarlett Eyben, Kristopher Wells, Raquel da Luz Dias, Carla Hilario, Chelsea Jones, Suzette Brémault-Phillips, Yanbo Zhang, Andrew J Greenshaw, Vincent Israel Opoku Agyapong

JMIR Form Res 2023;7:e46431

An E–Mental Health Solution to Prevent and Manage Posttraumatic Stress Injuries Among First Responders in Alberta: Protocol for the Implementation and Evaluation of Text Messaging Services (Text4PTSI and Text4Wellbeing)

An E–Mental Health Solution to Prevent and Manage Posttraumatic Stress Injuries Among First Responders in Alberta: Protocol for the Implementation and Evaluation of Text Messaging Services (Text4PTSI and Text4Wellbeing)

We propose the following research questions: Will Text4 PTSI and Text4 Wellbeing prevent/improve the symptoms of PTSI among Alberta’s First Responders (eg, firefighters, police officers, paramedics, sheriffs, corrections officers, and emergency health care workers)? Will Text4 PTSI and Text4 Wellbeing improve the quality of life in the community of first responders experiencing PTSI symptoms by reducing symptom burden?

Gloria Obuobi-Donkor, Ejemai Eboreime, Jennifer Bond, Natalie Phung, Scarlett Eyben, Jake Hayward, Yanbo Zhang, Frank MacMaster, Steven Clelland, Russell Greiner, Chelsea Jones, Bo Cao, Suzette Brémault-Phillips, Kristopher Wells, Xin-Min Li, Carla Hilario, Andrew J Greenshaw, Vincent Israel Opoku Agyapong

JMIR Res Protoc 2022;11(4):e30680