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Allison et al [7] incorporated methods and attributes from 69 studies to suggest a simple but comprehensive guide to evaluating websites, coined Good Web, which follows 4 basic steps:
Step 1: What are the important website attributes that affect a user’s experience of the chosen website? For example, appearance, content, interactivity, ease of use, and technical adequacy
Step 2: What is the best way to evaluate these attributes?
JMIR Form Res 2020;4(4):e14504
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A Comprehensive Framework to Evaluate Websites: Literature Review and Development of GoodWeb
Allison at al [86] show the full details of how Good Web has been applied and outcomes of the e-Bug website evaluation.
Framework for website evaluation.
Usability or ease of use, content, Web design criteria, functionality, appearance, interactivity, satisfaction, and loyalty were the umbrella terms that encompassed the website attributes identified or evaluated in the 69 studies in this scoping study. Multimedia Appendix 4 contains a summary of the most used website attributes that have been assessed.
JMIR Form Res 2019;3(4):e14372
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