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Interviews were held between February 2019 and October 2020 by CS (31 interviews) and M Klimmek (1 interview). These were based on a semistructured interview guide developed by ACSL, CS, and NR, which contained questions about patient experiences of the consultation and web portal (Multimedia Appendix 1). The interview guide contained skip rules to ensure that interviewees were only asked questions that they could provide answers for.
JMIR Form Res 2022;6(12):e38748
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