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A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial

A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial

To better understand and compare the baseline attitudes toward technology in our 2 study groups, we delivered the Media and Technology Usage and Attitudes Scale (MTUAS) [23] in our initial survey. The MTUAS questionnaire asked patients to rank their use and comfort with technology on a numerical scale. To assess patient satisfaction, we issued a modified Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) [24] questionnaire.

Andrew D A Marshall, Mohammad Adrian Hasdianda, Steven Miyawaki, Guruprasad D Jambaulikar, Chenze Cao, Paul Chen, Christopher W Baugh, Haipeng Zhang, Jonathan McCabe, Lee Steinbach, Scott King, Jason Friedman, Jennifer Su, Adam B Landman, Peter Ray Chai

JMIR Form Res 2023;7:e44725