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Unfortunately, there has been a shortage in the DSP workforce for more than a decade [7,12]. This shortage and a DSP turnover rate of 44.8% in 2017 led the President’s Committee for People with Intellectual Disabilities to declare a crisis in the direct support workforce [13]. The DSP shortage and high turnover rate, each of which is associated with reduced quality of life for those served by DSPs [3,7], have both significantly increased since the COVID-19 pandemic [14].
JMIR Hum Factors 2024;11:e51612
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The focus group participants were compensated for their participation with a US $75 electronic gift card and survey participants could enter into a drawing for 2 US $75 electronic gift cards by providing their contact information via a separate link not associated with their survey responses.
A total of 3 online focus groups were conducted using Cisco Web Ex v.40.11.4.15, a Health Insurance Portability and Accountability Act (HIPAA)–compliant videoconferencing platform.
JMIR Form Res 2023;7:e40722
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