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The Impact of Artificial Intelligence on Waiting Time for Medical Care in an Urgent Care Service for COVID-19: Single-Center Prospective Study

The Impact of Artificial Intelligence on Waiting Time for Medical Care in an Urgent Care Service for COVID-19: Single-Center Prospective Study

A digital solution was recently developed for the Hospital das Clínicas of the Faculdade de Medicina da Universidade de São Paulo (HCFMUSP) to assist with the reception of patients at the urgent care service. To demonstrate the value of such AI implementation in a health care service, we performed a comparative before-and-after study to understand the impact of the digital solution on the waiting time for medical care [6].

Kaio Jia Bin, Adler Araujo Ribeiro Melo, José Guilherme Moraes Franco da Rocha, Renata Pivi de Almeida, Vilson Cobello Junior, Fernando Liebhart Maia, Elizabeth de Faria, Antonio José Pereira, Linamara Rizzo Battistella, Suzane Kioko Ono

JMIR Form Res 2022;6(2):e29012